The Airway Transportation Systems Specialist (NAS Area Specialist) works in a Service Operations Center (SOC), supporting the safe and efficient operation of the National Airspace System (NAS). The role focuses on the availability and reliability of NAS services and products and serves as a principal technical specialist for legacy and newly developed systems across a large facility or multiple facilities over a broad geographic area. The specialist plans, directs, coordinates, monitors, and performs maintenance and other activities for assigned NAS systems and facilities. Work is broad in scope and complexity and is performed with a high degree of independence. The specialist provides senior-level technical support for analyzing, installing, repairing, fabricating, maintaining, modifying, and evaluating complex FAA systems; resolves unique technical problems; and responds to outages or network performance deterioration. Restoration decisions account for backup systems, reconfigurations that could minimize service interruptions, and the criticality of services to NAS operations. The role includes timely upward reporting of operationally significant NAS information for situation awareness. When serving as the incumbent in charge outside administrative hours, the specialist represents management. The specialist integrates Operational Risk Management into restoration, scheduled maintenance, and planned projects, involving service customers and users in the process. The specialist also represents the organization in coordinating projects and work activities, identifying and organizing resources, and accomplishing assigned work within established schedules. Assignments are generally received as priorities, objectives, and boundaries; completed work is considered technically authoritative and reviewed for general compliance with organizational objectives. The position reports to the Service Operations Center Manager.
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Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed