Airway Transportation Systems Specialist (SOC NAS)

Federal Aviation Administration•Miami, FL

About The Position

The Airway Transportation Systems Specialist (ATSS) serves as a NAS Area Specialist in a Service Operations Center (SOC), supporting the availability and reliability of services and products provided to users of the National Airspace System (NAS). The specialist is the principal technical authority for legacy and newly developed systems across a large facility or multiple facilities over a large geographic area, and plans, directs, coordinates, monitors, and performs maintenance activities for assigned NAS systems and facilities. The role requires broad experience, comprehensive technical knowledge, and a high degree of independence to protect the integrity and safety of NAS components and systems. The ATSS provides senior-level technical support for complex systems, resolves technical problems, responds to outages and performance deterioration, and initiates timely repair or service restoration. The specialist considers backup systems, reconfiguration options, service interruptions, and the criticality of functions to safe NAS operations. The position also requires timely upward reporting of operationally significant information and serving as management’s representative during non-administrative hours when designated incumbent-in-charge. The specialist integrates Operational Risk Management into restoration, scheduled maintenance, and planned projects, involving customers and service users in implementation and planning. The role has internal and external contacts and often represents the organization as the primary contact for coordinating projects, implementing plans, obtaining information, and resolving problems. The Operations area manages assigned NAS systems and facilities in real time at the service integrity level. The position reports to the Service Operations Center Manager and receives general program assignments from a supervisor or higher-level manager. Assignments are reviewed for policy compliance and sound technical judgment; completed work is considered technically authoritative and reviewed for general compliance with organizational objectives. The specialist identifies and organizes resources for large work activities and performs other duties as assigned.

Requirements

One year of specialized experience equivalent to the next lower level of FV-H/Level III or FG/GS-12.
Specialized experience demonstrating extensive knowledge of technology system interrelationships and management of civilian or military automated aviation, navigation, and electronics systems.
Must possess a valid driver's license.
U.S. citizenship is required.
Selective Service registration is required for males born after 12/31/1959.
Must submit an SF-50.
Subject to designated or random drug testing.
A supervisory endorsement is required by the announcement closing date, except for in-grade/downgrade candidates.
Must apply online; faxed or emailed resumes are not accepted.
Work history must include specific examples supporting the applicant’s responses to the Demonstrated Abilities.

Responsibilities

Plan, direct, coordinate, monitor, and perform maintenance activities for assigned NAS systems and facilities.
Maintain and protect the integrity and safety of NAS service-delivery components and systems.
Analyze, install, repair, fabricate, maintain, modify, or evaluate complex systems for which the FAA is responsible.
Resolve technical problems independently, coordinate solutions, and respond to system outages or network performance deterioration.
Initiate timely repair or restoration of services and systems, considering backup systems, possible reconfigurations, service interruptions, and operational criticality.
Report NAS information upward in a timely manner when it could affect operations and situation awareness.
Serve as management’s representative during non-administrative hours when incumbent-in-charge.
Integrate Operational Risk Management into service restoration, scheduled maintenance, and planned projects, involving customers and users in planning and implementation.
Represent the organization as a primary contact on projects and work activities to coordinate plans, obtain information, and resolve problems.
Identify, organize, and assign resources needed to complete large work activities within established schedules.
Perform other duties as assigned.