Airport Valet Supervisor

LAZ Parking Georgia • Greer, SC

6d • Onsite

About The Position

The Valet Supervisor oversees valet operations at assigned locations during an assigned shift, under the direction of the Valet Manager, helping ensure professional valet parking management. The role supports company programs and initiatives and the needs of operational teams. The supervisor works with patrons and customers, handles tickets, keys and cash, parks and retrieves vehicles, and serves as a liaison to the manager responsible for the shift. The position is full-time, Sunday through Thursday, 6:00 a.m. to 2:30 p.m., with flexible availability required, including weekdays and weekends. The posting also notes that the role may require varying hours, including weekends, evenings and nights.

Requirements

• Supervisor experience.
• High school diploma or GED.
• Unrestricted driver's license and ability to maintain an acceptable driving record.
• Strong customer service experience.
• Ability to communicate professionally and effectively.
• Ability to speak, read and comprehend English.
• Ability to take direction from the company manager responsible for the shift or other team members.
• Ability to work alone or with other valets.
• Ability to drive a standard-transmission vehicle and general knowledge of operating various types of motor vehicles.
• Ability to work varying hours, including weekends, evenings and nights.
• Ability to lift, push and pull at least 25 pounds; stand, walk and run for extended periods; and bend, stoop, squat and lift frequently throughout a shift.
• Willingness to work in outdoor elements, including heat, wind, snow and rain.

Nice To Haves

• Parking operations and/or parking industry experience.

Responsibilities

• Serve as a primary point of contact for patrons during the shift, receiving and distributing tickets, keys and cash.
• Greet customers in a friendly manner and respond promptly to correspondence and resolve problems during the shift.
• Promote positive customer relations with a helpful, caring attitude.
• Build positive rapport with patrons and customers.
• Assist patrons into the client facility and provide a gracious arrival experience.
• Park and return customer vehicles upon request and as necessary in a timely manner.
• Liaise with the company manager responsible for the shift, including regarding accidents or incidents.
• Initial or sign shift cash-out sheets as the valet and provide them to the responsible company manager, answering questions about them.
• Perform other related duties assigned by a company manager.

Benefits

• $100 referral bonus.
• Growth opportunities.
• Paid training.
• Free company uniform.
• Pay cards.
• Access to Payactiv TAP, allowing employees to choose to be paid daily or any day of the week at no additional cost.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED