Airport Systems Support Technician
About The Position
ServiceTec, an independent provider of managed IT services to the aviation industry, is hiring an Airport Systems Support Technician at Palm Beach International Airport in West Palm Beach, Florida. The technician will maintain common-use equipment throughout the airport to help ensure seamless operations. This onsite position involves working with computers, resolving problems proactively and reactively, and receiving technical training. The role calls for strong customer service, close attention to detail, and flexibility with time. The position is full-time, with 8-hour shifts scheduled five days a week, Monday through Friday. ServiceTec describes itself as a people-oriented company that values treating employees fairly and respectfully, supporting employees as a team, developing talent, promoting from within when possible, and recognizing employees who go above and beyond.
Requirements
- College-level education demonstrated by a BA, BSc, MCP, A+, or equivalent.
- Experience in a site-based customer service environment.
- Demonstrated focus on customer service.
- Ability to travel independently throughout work locations and move unaided between working levels, access installed equipment locations—including working at height when required—and negotiate security checkpoints and X-ray screening access points without assistance.
- Visual acuity sufficient to interpret and operate customer-owned computer screens and read and write relevant documentation without special accommodation.
- Ability to independently carry tools, test equipment, and replacement equipment weighing up to 50 pounds.
- Ability to drive standard vehicles without modified controls.
Nice To Haves
- Experience within an airport common-user system environment.
Responsibilities
- Maintain common-use equipment throughout the airport.
- Support seamless airport operations by proactively and reactively solving problems.
- Provide customer service in a site-based environment.
Benefits
- Medical and dental healthcare benefits.
- 401(k) with employer match.
- Paid time off and sick leave.
- Paid military leave.
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What This Job Offers
Job Type
Full-time
