Airport Systems Support Technician
About The Position
ServiceTec is hiring an Airport Systems Support Technician at Reno-Tahoe International Airport in Reno, Nevada. The role provides Level 1 technical support for mission-critical Customer Use Passenger Processing Systems, which help reduce passenger processing time and support a free-flowing terminal. The work is described as varied, with no two days the same. The schedule is Monday through Friday, 12:30 p.m. to 9:00 p.m. The technician must meet routine performance criteria, adhere to contractual response and resolution times, maintain professional conduct, manage and report on supplies, prepare repair items for transport, and ensure communication devices and procedures are functioning properly.
Requirements
- Ability to move independently throughout work locations and between working levels, access installed equipment locations unaided—including working at height when required—and pass through security checkpoints and screening access points without assistance.
- Ability to maintain security clearance at all times.
- Visual acuity sufficient to interpret and operate customer-owned computer screens and read and write relevant documentation without special accommodation.
- Ability to carry tools, test equipment, and replacement equipment weighing up to 50 pounds independently and unaided.
- Ability to drive standard vehicles without modified controls.
Responsibilities
- Ensure all work meets or exceeds the routine performance criteria.
- Adhere to contractual response and fix times.
- Maintain a professional appearance and conduct in line with the company dress code, including a professional telephone manner.
- Use spare parts and consumable stocks correctly, and report shortages, low stock, deficiencies, or additional requirements to the Operations Support Manager.
- Document items requiring repair and pack them for transport to the repair provider without undue delay.
- Ensure communication devices are working correctly and that procedures for their use are followed.
Benefits
- Medical and dental healthcare benefits.
- 401(k) with an employer match.
- Paid time off and sickness leave.
- Paid military leave.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
