Airport Operations Manager - Landside

City of San Antonio•78216, TX
•Onsite

About The Position

Under general direction, the Airport Operations Manager plans, organizes, directs, and manages programs related to the administration and operation of airport facilities, grounds, and equipment. The role oversees activities that ensure compliance with federal, state, and local regulations and exercises direct supervision over assigned staff. Working conditions are primarily inside an office environment. This is an unclassified, at-will position without disciplinary appeal rights to the Municipal Civil Service Commission. The manager leads landside operations at San Antonio International Airport, including emergency response, safety initiatives, tenant and construction compliance, staff training, operational policies, procurement, projects, and budgets. The role is accountable for compliance with FAR Part 139 to help retain the Airport Operating Certificate and reports operational matters to the Assistant Aviation Director of Operations and Facilities Management. The work location is San Antonio International Airport, 9800 Airport Blvd., San Antonio, Texas 78216. Scheduled work hours are 7:45 a.m. to 4:30 p.m., Monday through Friday; the posting also lists weekends and holidays.

Requirements

  • Bachelor's degree from an accredited college or university.
  • Five years of airport operations experience at a medium or large hub airport, including specific experience with Federal Aviation Regulations 77 and 139.
  • Valid Class C Texas Driver's License.
  • Pass a Transportation Security Administration Security Threat Assessment and Criminal History Records check upon employment.
  • Maintain the federally mandated security clearance required to work at an airport.
  • Knowledge of Federal Aviation Regulations, parts 77 and 139.
  • Knowledge of Federal Aviation Administration Advisory Circulars in the 150 series pertaining to airports.
  • Knowledge of airport operations principles, practices, techniques, and methods.
  • Knowledge of ARFF equipment and emergency response.
  • Knowledge of NOTAM terminology used in airport operations.
  • Knowledge of airfield construction and maintenance techniques and procedures.
  • Knowledge of meteorology and its effects on aircraft and airfield operations.
  • Knowledge of two-way radio operations and airport emergency operations, procedures, and FAA regulations.
  • Skill in proficiently operating personal computers and associated software.
  • Ability to communicate clearly and effectively and operate a computer keyboard and basic office equipment.
  • Ability to identify, analyze, respond to, and report airport operating conditions and problems.
  • Ability to establish and maintain effective working relationships with airport tenants, governmental agencies, airport users, and Aviation Department employees.
  • Ability to respond to and handle major airport emergencies.
  • Ability to supervise, train, and evaluate assigned employees; develop work plans and schedules; and provide leadership and direction.
  • Ability to develop clear, concise written reports and presentations and train employees in safety and emergency procedures.
  • Ability to make quick, rational decisions during emergencies.

Nice To Haves

  • C.M. or A.A.E. from the American Association of Airport Executives.
  • Demonstrated leadership directing landside operations staff and ensuring training, professional development, and accountability for operational performance.
  • Experience administering large-scale parking and ground transportation contracts, including financial oversight, auditing, and regulatory compliance.
  • Experience developing and managing operating and capital budgets, revenue forecasting, and procurement activities supporting landside operations.
  • Experience coordinating landside operations, emergency response, and multi-entity projects to ensure safe and continuous airport operations.
  • Knowledge of airport policies, rules, safety standards, and procedures, and ability to ensure tenant, contractor, and staff compliance.
  • Ability to prepare operational reports, conduct performance analysis, optimize service delivery, and implement landside operational improvements.

Responsibilities

  • Manage and respond to major airport landside emergencies on a 24-hour basis, making critical decisions about landside facility operations and use during emergency response.
  • Implement, promote, and ensure the integrity of airport safety initiatives and training programs within the San Antonio International Airport Safety Management System.
  • Ensure standardization, efficiency, and effectiveness of policies, procedures, and practices for the Airport Operations Section.
  • Ensure tenant compliance with Airport Rules and Regulations and applicable safety standards.
  • Manage safety-standard compliance for terminal and landside construction and safe operations around construction equipment and personnel.
  • Ensure professional development and training for Airport Landside Operations staff.
  • Coordinate complex projects involving multiple entities to maintain safe airport operations.
  • Coordinate procurement of assets for the Operations Section and landside safety initiatives.
  • Enhance the productivity of Landside Operations staff.
  • Prepare and submit reports to the Assistant Aviation Director of Operations and Facilities Management on airport operational matters as required.
  • Prepare operating and capital budgets for the Landside Operations Section.
  • Recommend landside improvement projects for consideration by the Executive Team.
  • Ensure compliance with FAR Part 139 to help retain the Airport Operating Certificate.
  • Perform related duties and fulfill responsibilities as required.
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