Airport Cargo Operations Representative / Major Japanese Airline

Aitworks Inc•Euless, TX

2d•$19 - $26•Onsite

About The Position

A major Japanese airline is seeking an Airport Cargo Operations Representative at Dallas/Fort Worth International Airport (DFW) in Texas. The role supports safe and smooth air cargo operations by supervising contracted staff who prepare cargo for aircraft loading, ensuring work meets established standards, and confirming compliance with safety and cargo regulations. Responsibilities include Dangerous Goods inspections, pallet weight verification, and coordinating with relevant departments and contracted companies. The representative reviews and processes air cargo documentation, enters and manages data in dedicated systems, monitors incoming and outgoing cargo, responds to inquiries about arriving cargo, and supports customers and freight forwarders. The role also involves Air Waybill (AWB) acceptance, cargo receiving, warehouse pallet assembly, shipping document verification, email monitoring, follow-up, report preparation, and inventory management. The position is a full-time, non-exempt, one-year contract employee role with shift-based hours of 40 hours per week, normally 5:00 AM–1:00 PM. Weekend, holiday, and early-morning shifts are required; occasional late-night coverage may be needed for certain charter flights. Compensation is $19–$26 per hour, depending on experience and qualifications.

Requirements

Must be legally authorized to work in the United States; visa sponsorship is not available.
Business-level English communication skills.
Must be eligible to work in a CBP Restricted Area.
High School Diploma or equivalent.
Basic proficiency in Microsoft Office or Google Workspace.
Ability to work shifts, including weekends, holidays, and early mornings.
Ability to pass the Dangerous Goods (DG) Test.
Valid U.S. driver’s license.
Ability to stand and walk for extended periods.
Ability to lift and carry items weighing up to approximately 15 lbs.
Ability to work in a warehouse environment with noise and temperature fluctuations.

Nice To Haves

Japanese language skills.
At least 2 years of professional experience preferred.
Air cargo or logistics experience preferred.

Responsibilities

Supervise contracted staff and ensure work quality in accordance with established standards.
Coordinate with contracted staff on pallet assembly in compliance with cargo regulations.
Reconfirm the final weight of pallets.
Attend and respond to inspections conducted by relevant authorities, including Customs and Border Protection (CBP).
Enter final pallet weights into the database for aircraft cargo space allocation planning.
Review and process air cargo documentation and enter and manage data in dedicated systems.
Monitor incoming and outgoing cargo status and coordinate with relevant departments and contracted companies.
Respond to inquiries regarding arriving cargo.
Prepare reports and manage inventory as needed.
Handle Air Waybill (AWB) acceptance, cargo receiving, warehouse pallet assembly, shipping document verification, email monitoring, and necessary follow-up.
Provide support to customers and freight forwarders.
Resolve issues involving delayed, damaged, or lost cargo.
Comply with airline safety, security, and cargo regulations.