Cargo Security Operations

Swift Transportation•Phoenix, AZ

About The Position

Swift Transportation is seeking a Cargo Security Operations employee to monitor and analyze the movement of designated equipment and cargo across the United States. The role evaluates activity, location, and timing to deter theft, loss, and safety concerns, and triages emergency calls for company brands and locations, including matters involving Human Resources, Safety, and Physical Security. The position uses information from computer systems, databases, maps, messages, and completed events to identify patterns, reconstruct incidents, and anticipate potential operational issues. The employee makes timely decisions based on available information, determines when to seek assistance or escalate issues, and communicates findings through written, presentation, and oral reports. The role also supports a positive work atmosphere and performs additional duties as assigned by leadership.

Requirements

High school diploma or GED.
Ability to make timely, sound decisions based on analyzed information and determine when to seek assistance or escalate matters.
Personnel-management skills, including discussing problems, offering supportive suggestions, handling difficult individuals, and managing multiple crises at once.
Written, presentation, and oral communication skills, including preparing accurate reports and answering questions.
Computer experience with Windows 3.1 through Windows 2000, WordPerfect 5.1 and 6.1, Word 7.0, Excel, PowerPoint, basic PC hardware and software installations and upgrades, and extensive Internet operations.
Ability to operate different computer systems and programs and integrate data between them.
Ability to analyze databases, maps, events, and communications, including when information is limited.

Nice To Haves

Previous law enforcement or security experience.

Responsibilities

Monitor and analyze designated equipment and cargo movements across the United States within established Loss Prevention and Safety Policy parameters.
Evaluate situations based on location, activity, and time to deter theft, loss, and employee safety concerns.
Triage emergency calls across company brands and locations, including calls related to Human Resources, Safety, Physical Security, and other departments that are not staffed 24/7.
Operate different computer systems and programs and integrate their data into usable information.
Analyze current and historical database information to identify operational problem areas and predict short-term events.
Use computer-based and hard-copy maps and mapping programs to search for and track locations across the United States, including cities and small towns; conduct reverse analysis.
Review completed events to determine what happened, when it happened, the order of events, and who was involved, including when information is limited.
Analyze exchanged messages to develop event patterns, fill in missing information, and interpret language patterns and abbreviations.
Make timely decisions based on analysis and determine when to seek additional help or refer decisions to leadership.
Discuss problems with individuals and provide supportive suggestions; handle difficult individuals and multiple crises at a time.
Prepare accurate written and presentation reports, deliver oral reports, answer questions, and use computer programs to generate and store reports.
Maintain a positive work atmosphere through conduct and communication that support business operations and company expectations.
Perform additional duties as assigned by leadership.