Airline Customer Service Representative at DFW Airport - $18.50/hr
About The Position
Hallmark Aviation Services is seeking motivated individuals to provide customer service for international airlines at Dallas Fort Worth International Airport (DFW). Employees rotate among airport areas including check-in counters, the lobby, departure gates, customs, and arrivals. The role offers exposure to airport operations and flight activities, opportunities to interact professionally with high-profile passengers, and collaboration with port authorities, crew members, and airline personnel to support safe, secure, and timely travel. Full-time and part-time positions are available. The listed pay is $18.50 per hour.
Requirements
- At least 18 years of age.
- High school graduate or GED equivalent.
- Able to stand, bend, squat, reach, grasp, and pick up items.
- Occasional lifting of 23 kg, or 32 kg with assistance.
- Able to read and comprehend reference materials, instructions, policies, and procedures.
- Proficient in English.
- Computer savvy.
- Valid US work authorization.
- Professional demeanor and exceptional presentation.
- Flexible schedule and availability.
- Pass a background check and fingerprinting.
- Complete a drug screen on the day of hire.
- Effective communication and listening skills.
- Able to multitask and work in a dynamic environment.
- Able to adapt quickly to unforeseen situations and make quick, rational decisions.
- Organized, logical thinker with problem-solving skills.
- Eager to learn new skills.
Nice To Haves
- Additional language skills.
Responsibilities
- Rotate through airport work areas, including check-in counters, the lobby, departure gates, customs, and arrivals.
- Navigate airport challenges and flight activities to support on-time performance.
- Interact professionally with passengers, including high-profile passengers.
- Partner with port authorities, crew members, and airline personnel to support safe and secure travel.
- Learn the behind-the-scenes operations of an international airport.
Benefits
- Paid training
- Medical benefits for full-time employees
- Voluntary dental and vision benefits
- Matching 401(k) plan
- Amazon incentives
- Advancement opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
