Air Logistics General Manager KSEA

Worldwide Flight Services, Inc.•Seattle, WA

23d

About The Position

The Air Logistics General Manager at the KSEA location plans, directs, and coordinates warehouse and freight cargo operations through subordinate personnel in a dynamic environment. The role manages and motivates warehouse and airport ramp personnel in a 24/7/365 operation, collaborates with upper management on administrative and operational policies, and analyzes station activity, expenditures, and reports to identify operational requirements and opportunities to increase profits. The General Manager prepares recommendations for upper management, recommends equipment capital expenditures, and approves equipment, material, and supply requisitions within the facility budget. The role maintains operational security in accordance with the corporate security program and TSA legislation, ensures company audit requirements are met, implements the site-specific security plan, and ensures WFS staff receive and display relevant company identification. The General Manager enforces administrative policies, procedures, safety rules, and government regulations; directs investigations into facility complaints; and may negotiate with equipment and materials suppliers. This position leads and develops a diverse workforce, including managers and front-line personnel, and oversees service-level performance, reporting, staffing, employee relations, safety, and airport security compliance. The General Manager must be able to work across the 24/7 schedule as business needs require. The work involves indoor and outdoor conditions in varied temperatures and weather, lifting up to 50 pounds, and standing for an entire shift while moving long distances across facilities.

Requirements

Bachelor's degree from a four-year college or university, or five years of related experience and/or training, or an equivalent combination of education and experience.
Prior experience managing a workforce of 200 or more employees.
8–10 years of leadership and management experience.
Leadership skills and ability to train and develop managers and front-line personnel.
Ability to continually respond to and prioritize within a fluid work environment.
Ability to work across the 24/7 schedule based on business needs.
Strong organizational, written communication, and verbal communication skills.
Ability to lift up to 50 pounds.
Ability to work indoors and outdoors in varied temperatures and weather, including rain, wind, hot, and cold conditions.
Ability to stand for an entire shift and move long distances across facilities.

Nice To Haves

Airline, logistics, or transportation experience.
English proficiency in reading, writing, speaking, and listening.
Mental abilities such as visual observation and identification and mental rotation.
Interpersonal skills such as customer service and dependability.
Computer literacy, including proficient use of MS Office, SAP, or other software and computer programs.
Knowledge of advanced arithmetic and mathematics.
Knowledge of airline codes, prefixes, and common air freight abbreviations.
Comprehension of airway bills.
Attention to detail.
Ability to prepare written documents, communications, and counseling notices.
Ability to act in a managerial position and give direction to Supervisors.

Responsibilities

Plan, organize, lead, and control staff to promote teamwork, self-motivation, and pride in a diversified and multicultural workplace.
Develop next-level leaders and managers in leadership and management skills.
Supervise staff to meet business needs and achieve successful outcomes in accordance with carrier Service Level Agreement performance standards.
Prepare regular weekly and monthly operational reports and ad hoc reports requested by senior leaders across the network.
Ensure operational leadership monitors and instructs Airport Ramp and Warehouse Agents on applicable safety rules and standards.
Participate in recruiting, interview candidates, and make hiring decisions.
Assist with employee relations and conflict resolution; prepare performance appraisals and provide input for counseling and terminations.
Maintain security compliance with Seatac, Airport Police, TSA, USCBP, and FAA regulations; challenge people without airport ID badges in WFS warehouses or Airport Operational Areas.
Maintain records and appointments required for airport employment, including airport badge appointments, USCBP interviews, and other government-required meetings.
Plan, direct, and coordinate warehouse and freight cargo operations through subordinate personnel.
Manage and motivate warehouse and airport ramp personnel in a 24/7/365 operation.
Work with upper management on administrative and operational policies and procedures.
Analyze daily operations records, expenditures, and financial and operational reports; prepare recommendations for upper management and recommend capital equipment expenditures.
Approve equipment, materials, and supplies requisitions within facility budget limits.
Maintain required operational security and audit compliance, implement the site-specific security plan, and ensure employees are issued and display company identification.
Enforce administrative policies, procedures, safety rules, and governmental regulations; direct investigations into internal and external complaints.
May negotiate contracts with equipment and materials suppliers.