Air Logistics Ramp Supervisor

Worldwide Flight Services, Inc.•Phoenix, AZ

4d•Onsite

About The Position

The Air Logistics Ramp Supervisor manages, coordinates, and controls cargo operations, including oversight of operational activities, work quality and quantity, assigned personnel, staffing, training, and compliance with company rules, standards, contractual agreements, and budgetary controls. The role may involve communication with individual customers and includes monitoring employees to ensure customer satisfaction, safety, security, quality, and employee relations meet or exceed standards. The supervisor maintains operational compliance with the corporate security program and TSA legislation, ensures required company audits are completed, implements the site-specific security plan, and ensures staff receive and display appropriate company identification. The role also administers workplace practices fairly and respectfully. Its scope may vary according to the size and primary business of the operation. Cargo duties include overseeing warehousing activities such as receiving, dispatching, and staging airfreight, air mail, and other cargo; operating motorized vehicles related to the operation; and routine cleaning of work areas, ramps, equipment, and facilities.

Requirements

Associate's degree or equivalent from a two-year college or technical school; alternatively, six months to one year of related experience and/or training, or an equivalent combination of education and experience.
Must be able to work weekends (Friday, Saturday, and Sunday), holidays, and days off.
Ability to lift up to 70 pounds.
Ability to work in a high-noise environment.
Ability to read and interpret documents, write routine reports and correspondence, and speak effectively before groups.
Ability to perform arithmetic and compute rates and percentages, interpret bar graphs, solve problems, collect data, establish facts, and draw valid conclusions.
Ability to interpret technical instructions in mathematical or diagram form and handle abstract and concrete variables.
Ability to work with minimal supervision and maintain regular, timely attendance.

Nice To Haves

Ability to handle stress.
Cognitive skills to set priorities and use independent judgment.
Ability to read, write, fluently speak, and understand English.

Responsibilities

Manage, coordinate, and control cargo operations and oversee operational activities.
Monitor the quantity and quality of work performed and direct personnel within the assigned functional area.
Oversee and advise on staffing requirements; participate in discipline, coaching, counseling, hiring, and termination of subordinates.
Train subordinates and ensure compliance with company rules, regulations, standards, and contractual agreements.
Ensure budgetary controls and manning requirements are met.
Communicate between individual customers and the company as needed.
Monitor assigned employees to ensure customer satisfaction, safety, security, quality, and employee relations meet or exceed standards.
Maintain operational compliance with the corporate security program and TSA legislation.
Ensure required company audits are undertaken and maintain continuity and compliance.
Implement the site-specific security plan and ensure staff receive and display relevant company identification badges.
Administer practices fairly and equitably, treating employees, customers, vendors, and other third parties with respect.
Oversee cargo warehousing, including receiving, dispatching, and staging airfreight, air mail, and other cargo.
Oversee operation-related motorized vehicle use and routine cleaning of work areas, ramps, equipment, and facilities.
Read and interpret safety rules, operating and maintenance instructions, and procedure manuals; write routine reports and correspondence; and communicate effectively with groups.
Perform basic arithmetic, calculate rates and percentages, interpret bar graphs, define problems, collect data, establish facts, and draw valid conclusions.
Interpret technical instructions in mathematical or diagram form and work with abstract and concrete variables.
Work with minimal supervision and report to work regularly and on time.