Air Import Operator

LOGISTEED America, INC•Elk Grove Village, IL

1d•$25 - $31•Onsite

About The Position

LOGISTEED America, Inc. is hiring an Air Import Operator to manage primarily air import operations and assist with other import operations as needed. The role requires knowledge of international air import transportation, strong organization and multitasking skills, and the ability to produce accurate work in a fast-paced, high-pressure freight-forwarding environment. The operator coordinates shipments, documentation, customers, carriers, and other service providers while meeting customer requirements and operational deadlines. The position is on-site in Elk Grove Village, Illinois. Most work takes place in a climate-controlled office. The schedule is Tuesday through Saturday, 8:00 a.m. to 4:30 p.m., with availability on a rotating basis for holiday, night, and weekend shifts as business needs require. The advertised pay range is $25.00–$31.00 per hour, depending on qualifications and other listed factors.

Requirements

At least 2 years of operational air import freight-forwarding experience.
High school diploma or GED.
Excellent verbal and written communication skills.
Detail-oriented, with the ability to solve problems independently and in a team environment.
Experience interacting with customers and developing and maintaining customer relationships.
Demonstrated success improving quality, service, safety, and client relationships in a fast-paced, high-pressure setting.
Proficiency with Microsoft Office products.
Ability to understand and follow safety requirements and OSHA regulations.
Ability to pass TSA background requirements.
Knowledge of ISF filing.
Ability to work flexible hours according to business needs.
Ability to read, analyze, and interpret documents and respond effectively to inquiries or complaints.
Must be legally authorized to work in the United States.
Ability to talk and hear; stand and walk for short periods; frequently bend, stoop, kneel, walk, reach, and lift with arms, shoulders, and legs; sit for prolonged periods; and climb or balance, crouch, or crawl.
Ability to work safely and efficiently in a fast-paced environment.

Nice To Haves

Experience with CargoWise1.

Responsibilities

Plan appropriate shipment routes, considering the goods, cost, transit time, and security.
Obtain, check, and prepare transportation documents to meet customs, insurance, packing, and local and international regulatory requirements.
Coordinate with third parties to move goods by road, rail, air, or sea according to customer requirements.
Work with customers, colleagues, and third parties to ensure operations run smoothly and meet deadlines.
Maintain communication and control throughout shipment journeys, including producing management reports and statistics.
Maintain current knowledge of legislation, political situations, and other factors that may affect freight movement.
Manage multiple global customers and coordinate shipments across multiple carriers and transportation modes.
Perform work safely, maintain housekeeping standards, follow applicable safety regulations and company practices, and meet productivity, safety, and quality standards.
Meet attendance and punctuality standards and communicate clearly and concisely, orally and in writing.
Use a radio, if applicable, to coordinate trailer movements with a switcher and designated docks.
Assist with onboarding, training, and mentoring new associates on export operations.
Participate in applying company policies and procedures, including attendance, punctuality, and progressive corrective action policies.
Work independently and collaboratively with team members, customers, and service providers; contribute to team results and perform other assigned duties.
Travel for business if needed.
Be available on a rotating basis for holiday, night, and weekend shifts to meet customer and business needs.
Maintain a safe, secure, clean, and orderly office.
Read, write, count, review the work area, and determine requirements.
Respond effectively to inquiries or complaints and read, analyze, and interpret documents.