Air Cargo Office Agent PIT

Worldwide Flight Services, Inc. • Pittsburgh, PA

1d • Onsite

About The Position

The Air Cargo Office Agent performs computer data entry, prepares flight documents, interfaces with U.S. Customs, and prepares import and export documentation. The agent accepts and distributes cargo in accordance with applicable air carrier and Department of Transportation regulations. The role also includes compiling customer lists for sales leads, soliciting orders, assisting customers with sales, quoting prices and terms, preparing sales contracts, and estimating delivery dates based on company schedules. The agent moves cargo weighing up to 70 pounds and follows WFS site security procedures, remaining alert to staff, contractors, and visitors and reporting security breaches, suspicious activity, or non-compliance with the site security plan.

The role involves operating cargo-handling equipment, retrieving import and delivering export documents to and from aircraft, and reporting to work regularly and on time. It requires lifting up to 70 pounds and handling the stress of a fast-paced eight-hour shift. Preferred skills include learning and applying PC skills, English fluency, and the ability to work rotating shifts, including weekends, holidays, and days off.

Requirements

• High school diploma, GED, or equivalent.
• At least 18 years of age if the position requires driving cargo-handling equipment.
• Valid driver's license and, where applicable, Port Authority or Airport Authority permit to use ramp-side service roads.
• Ability to lift up to 70 pounds.
• Ability to handle the stress of a fast-paced eight-hour shift.

Nice To Haves

• Ability to learn PC skills and apply that knowledge.
• Ability to read, write, fluently speak, and understand English.
• Ability to work rotating shifts, including weekends, holidays, and days off.

Responsibilities

• Perform computer data entry and prepare flight documents.
• Interface with U.S. Customs and prepare import and export documentation.
• Accept and distribute cargo in accordance with applicable air carrier and DOT regulations.
• Compile customer lists for use as sales leads; solicit orders and assist customers with sales.
• Quote prices and terms and prepare sales contracts for orders obtained.
• Estimate customer delivery dates based on company delivery schedules.
• Move cargo weighing up to 70 pounds.
• Comply with WFS site security procedures and report security breaches, suspicious occurrences, or non-compliance with the site security plan.
• Drive cargo-handling equipment.
• Retrieve import documents from and deliver export documents to aircraft.
• Report to work on a regular and timely basis.

Benefits

• Access earned pay in advance through the DailyPay app.
• On-the-spot recognition awards through the Awardco Platform, including gift cards.
• Multiple medical care options for full-time and part-time employees.
• Travel discounts, pet insurance, discount shopping, and other employee extras.
• Wellness programs.
• 401(k) program.
• Opportunities for internal mobility and transfers.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED