Air Cargo-Office Agent-MIA

Worldwide Flight Services, Inc. • Miami, FL

2d

About The Position

The Agent Cargo performs computer data entry, prepares flight documents, interfaces with U.S. Customs, prepares import and export documentation, and accepts and distributes cargo in accordance with applicable air carrier and Department of Transportation regulations. The role may include compiling customer lists as sales leads, soliciting orders, discussing sales with customers, quoting prices and terms, preparing sales contracts, and estimating delivery dates based on company schedules. The position involves moving cargo weighing up to 70 pounds and complying with WFS site security procedures. The agent monitors staff, security contractors, and visitors and reports security breaches, suspicious activity, or non-compliance with the site security plan to managers or through the WFS whistleblower program.

Requirements

• High school diploma, GED, or equivalent.
• Must be at least 18 years old if the position requires driving cargo-handling equipment.
• Must have a valid driver's license and, where applicable, a Port Authority or Airport Authority permit to use ramp-side service roads.
• Ability to lift up to 70 pounds.
• Ability to handle the stress of a fast-paced eight-hour shift.

Nice To Haves

• Ability to learn PC skills and apply knowledge.
• Ability to read, write, fluently speak, and understand English.
• Ability to work rotating shifts, including weekends, holidays, and days off.

Responsibilities

• Operate all cargo-handling equipment.
• Retrieve import documents from aircraft and deliver export documents to aircraft.
• Report to work on a regular and timely basis.
• Perform computer data entry and prepare flight, import, and export documentation.
• Interface with U.S. Customs and accept and distribute cargo in accordance with applicable air carrier and DOT regulations.
• Compile customer lists for sales leads; solicit orders and discuss sales with customers.
• Quote prices and terms, prepare sales contracts, and estimate customer delivery dates.
• Comply with site security procedures and report security breaches, suspicious occurrences, or non-compliance.

Benefits

• DailyPay access to pay in advance.
• On-the-spot awards through the Awardco Platform, including gift cards.
• Medical care options for full-time and part-time employees.
• Travel discounts, pet insurance, and discount shopping.
• Wellness programs.
• 401(k) program.
• Opportunities for internal mobility and transfers.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED