Air Cargo Manager of Operations
Worldwide Flight Services, Inc.•Chicago, IL
About The Position
The Air Cargo Manager of Operations is responsible for managing the Traffic Office, Warehouse, and Ramp Operations. The role resolves service failures and implements corrective and preventative measures, and reports to the General Manager.
Requirements
- Able to work weekends and holidays, on all shifts.
- Able to work in inclement weather.
- Able to lift weights up to 50 lbs.
Nice To Haves
- Prior experience in cargo and ramp operations.
- Good customer service skills.
- Good leadership skills.
Responsibilities
- Respond to customer concerns via email daily.
- Monitor and review managers’ performance.
- Monitor and review staff productivity.
- Manage, plan, and control all elements of warehouse and ramp activities.
- Oversee office management and ensure customer expectations are met.
- Resolve service failures and implement corrective and preventative measures.
Benefits
- Access earned pay in advance through the DailyPay app.
- On-the-spot awards through the Awardco Platform, including gift cards.
- Multiple medical care options for full- and part-time employees.
- Travel discounts, pet insurance, discount shopping, and other employee extras.
- Wellness programs.
- 401(k) program.
- Opportunities for internal mobility and transfers.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
Upload and Match Resume
What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
