AI transformation lead (Central)
About The Position
WRITER is seeking a visionary, execution-oriented AI transformation lead to partner with strategic Fortune 100 accounts. The role focuses on helping large organizations rethink how they work, translating the WRITER platform into measurable P&L impact, and guiding executives toward an AI-first operating model. The position is an opportunity to build enterprise AI transformation practices and move customers from AI experimentation to full-scale value realization. The role can influence WRITER's product roadmap and how major brands use AI to expand human capacity. This is a hybrid position based out of WRITER's Chicago or Austin hubs. The AI transformation lead reports to the director of AI transformation and success, and partners with customer success managers focused on adoption strategy.
Requirements
- 5–9 years of experience in strategic account management or transformation consulting for Fortune 50–100 companies.
- A proven track record of building C-suite relationships and leading large-scale transformations.
- Mastery of change management and strategic thinking, including the ability to set a vision, define frameworks, and translate capabilities into measurable outcomes and P&L impact.
- Exceptional executive presence and communication skills, including the ability to deliver composed presentations to boards.
- Ability to orchestrate cross-functional teams and resolve conflicts.
- Curiosity and an active listening style, with the ability to lead effectively.
- A strong professional background in management consulting or strategy advisory.
- Intrinsic motivation to do high-quality work while aligning with WRITER's values to Connect, Challenge, and Own.
Responsibilities
- Manage a portfolio of customers and lead ROI and value initiatives in partnership with customer success managers.
- Act as a strategic transformation partner for Fortune 50–100 customers, setting a vision and defining the Jobs to Be Done (JTBD) framework with leadership teams to drive AI adoption.
- Build C-suite relationships and serve as a trusted advisor who makes AI a priority for executives.
- Lead value realization and ROI delivery by conducting analysis through surveys and interviews and framing the P&L impact of AI adoption in business reviews.
- Orchestrate complex cross-functional programs across multiple stakeholders, managing customer teams, escalations, risk mitigation, and program updates.
- Identify and drive expansion opportunities by anticipating customer needs and partnering with sales on cross-sell and upsell initiatives.
- Develop and scale transformation best practices by producing and systematizing decks, frameworks, and communications for the wider team.
Benefits
- Generous paid time off and company holidays.
- Medical, dental, and vision coverage for employees and their families.
- 16 weeks of paid parental leave for all parents.
- Fertility and family planning support.
- Early-detection cancer testing through Galleri.
- Flexible spending account and dependent-care FSA options.
- Health savings account for eligible plans, with a company contribution.
- Annual wellness stipend for expenses such as gym, massage/chiropractor, and personal training.
- Annual learning and development stipend.
- Company-wide and team off-sites.
- Competitive compensation, company stock options, and a 401(k).
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
