AI Engineer - Escrow

Opendoor • Miami, FL

5d • Onsite

About The Position

At OS National, Opendoor’s title and escrow company, the AI Engineer - Escrow helps improve how homes close with AI. The role embeds with the escrow team in Phoenix to learn and perform escrow duties while working with Opendoor transaction coordinators, product managers, and engineers. The position uses AI-powered tools to identify opportunities to simplify, speed up, and improve the reliability of workflows. Depending on the problem and the employee’s skills, the role may build or modify automations directly or partner with engineering to deliver solutions. Prior escrow experience and daily production coding are not required; training in the business is provided.

The role is based in a talent hub and requires an in-office presence five days a week, specifically Monday, Tuesday, Thursday, and Friday, as stated in the posting.

Requirements

• Track record of learning unfamiliar tools or processes and putting that knowledge to work.
• Practical experience using AI to solve problems and ability to explain how results were checked.
• Willingness to perform hands-on escrow work while learning how the broader operation fits together.
• Strong attention to detail and ability to manage multiple deadlines, dependencies, and follow-ups.
• Clear communication with technical and nontechnical teammates, including ability to describe problems and ask useful questions.
• Sound judgment about when to act independently, verify information, or ask for help.
• Ownership and follow-through, staying with problems until they are resolved and improvements are useful to others.

Nice To Haves

• Experience building AI workflows, internal tools, or automation.
• Comfort with SQL, APIs, scripting, or AI coding assistants.
• Experience translating operational needs into product feedback or technical requirements.
• Familiarity with title, escrow, mortgage, payments, insurance, or other document-heavy, transaction-based work.
• Experience testing AI outputs, troubleshooting integrations, or working with sensitive customer and financial information.
• Examples of helping a team adopt a new tool or change an established process.

Responsibilities

• Learn the title and escrow process and take on transaction responsibilities with training and support from experienced teammates.
• Coordinate with escrow teams, transaction coordinators, and other parties to keep documents, information, and next steps moving toward closing.
• Use AI-powered tools in daily work and identify manual steps that can be simplified or eliminated.
• Investigate workflow problems and tool limitations, explain what happened and what should have happened, and describe the impact on transactions.
• Partner with product and engineering to test improvements, communicate trade-offs, and provide actionable feedback.
• Build or modify AI workflows and automation where appropriate, or work with engineers to deliver solutions.
• Check AI outputs, handle sensitive information carefully, and follow established review and approval processes.
• Document effective practices, share learnings, and help teammates adopt better ways of working.
• Follow improvements through to everyday use and assess whether they reduce effort, errors, or delays.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed