Aging Case Aide 2 (Local Government)

Commonwealth of Pennsylvania • Lehigh County, PA

9d • Onsite

About The Position

Looking for a rewarding and fulfilling career helping Seniors while working in a team and supportive environment? Then this is the opportunity for you. This role supports older adults by helping them access important programs, services, and community resources. You will join a caring team that values dedication and clear communication. This is a great opportunity to contribute to the well-being of seniors while growing your professional skills.

Requirements

• One year as an Aging Case Aide 1; or Two years of public contact work, including one year in a human services program; or Any equivalent combination of experience and training.
• Must meet the PA residency requirement.
• Must be able to perform essential job functions.
• Conditional offer of employment will require submission of criminal history reports.

Nice To Haves

• Microsoft Software Skills

Responsibilities

• Review and record incoming referrals received through telephone calls, mail, faxes, police reports, and other sources
• Create fliers, calendars, spreadsheets, and other materials for advertising and organizational purposes
• Screen calls, identify presenting problems, provide information, and collect detailed referral data
• Determine benefits eligibility and assist consumers with completing applications for programs such as prescription coverage, tax rebates, housing, and transportation
• Document all consumer contacts with thorough and accurate case histories, resolutions, and dispositions
• Participate in wellness fairs, coordinate holiday gift events, and offer guidance on agency services and community resources

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed