AGING CARE MANAGEMENT SUPERVISOR 1

Dauphin County•Harrisburg, PA

About The Position

Dauphin County Area Agency on Aging is hiring a full-time, day-shift Aging Care Management Supervisor 1. The position supervises Care Managers and Case Aides and oversees coordination of services for Area Agency on Aging clients. It provides staff supervision through case reviews, individual and staff meetings, and joint home visits to support compliance with quality assurance standards, Pennsylvania Department of Aging regulations, and Agency policies and procedures. The role also supervises the Family Caregiver Support Program (FCSP), monitors state and federal budgets, assists with program and training development, evaluates staff performance, and supports accurate data management. The position works with considerable independence under the supervision of the Aging Care Management Supervisor 3.

Requirements

  • Three years of experience in public or private social work.
  • A bachelor's degree that includes or is supplemented by 12 semester hours of college-level coursework in sociology, social welfare, psychology, gerontology, or other related social sciences.
  • At the time of hire, a valid driver's license and positive driving record, favorable criminal background check, child abuse and FBI clearances, and favorable references.
  • Provide proof of a valid Pennsylvania driver's license within 60 days of hire, unless an accepted alternative identification applies under 67 PA. Code § 83 because the applicant is not eligible for a Pennsylvania driver's license and driving is not an essential function.

Responsibilities

  • Supervise Care Managers and Case Aides providing care management to Area Agency on Aging clients.
  • Conduct case reviews, individual meetings, staff meetings, and joint home visits to ensure compliance with quality assurance standards, Pennsylvania Department of Aging regulations, and Agency policies and procedures.
  • Supervise the Family Caregiver Support Program (FCSP).
  • Monitor state and federal budgets for expenditure rates and determine whether a waiting list is needed.
  • Assist in developing and coordinating care management, quality assurance, and training activities.
  • Evaluate staff performance and develop staff.
  • Perform staff training activities.
  • Work jointly with the Data Manager to monitor the appropriateness, adequacy, and accuracy of the Unit’s data management activities.
  • Supervise on-call Protective Services workers on a rotating basis and other Care Management staff as needed.
  • Participate in hiring Aging Care Managers and Case Aides.
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