Agency Relations Manager (Remote)

Demand.com•Boca Raton, FL

2h•Remote

About The Position

DEMAND.com is seeking an Agency Relations Manager to support its Agency Team through B2B marketing, demand generation, and client success expertise. The role focuses on identifying opportunities with agencies, building lasting partnerships, and supporting business and revenue growth. The manager serves as a primary contact for agency clients, supports their success with DEMAND.com’s services, and coordinates with Sales and Client Success teams on campaign insights and opportunities. The position also includes developing agency-facing content, prospecting and partnership development, market research, and supporting client events and networking sessions. This is a remote role based in the United States. Preference is given to candidates in the South or Southwest who can support local agency clients, but regional location is not required. The role requires willingness and ability to travel throughout the United States as needed, including face-to-face client meetings, events, and networking. Where applicable, remote work must be performed from a home office in a jurisdiction where Demand.com may legally operate.

Requirements

Ability to manage multiple agency accounts and projects simultaneously.
Experience in client success.
Experience in demand generation in a B2B context.
Experience leveraging AI in a current role.
Strong interpersonal and communication skills to establish and maintain relationships.
Proficiency with CRM software and other client management tools.
Excellent organizational skills and attention to detail.
Proactive, self-motivated approach to problem-solving.
Ability to collaborate effectively across teams.
Customer-focused mindset with strong analytical skills.
Willingness and flexibility to travel across the United States as needed.
Remote work must be conducted from a home office in a jurisdiction where Demand.com has the legal right to operate, where applicable.

Nice To Haves

Hospitality experience.
Experience in event planning.
Location in the South or Southwest region to provide in-region support for local agency clients; this is preferred but not required.

Responsibilities

Act as the primary contact for B2B agencies, address their needs, and ensure a seamless experience.
Build long-term agency relationships that support retention and satisfaction.
Provide ongoing support to help agencies succeed with the company’s services.
Create insight-led research content for agency presentations, including lunch-and-learn sessions.
Conduct outreach to connect with prospective B2B agencies and generate opportunities.
Identify and secure new agency partnerships.
Develop strategies to grow existing agency relationships.
Collaborate with the US sales team to co-manage agency opportunities, including responses to RFIs and briefs.
Assist with planning and executing in-person meetings, webinars, and networking events for agency clients.
Coordinate with internal teams to organize events that align with business goals.
Conduct research on industry trends and potential partners to inform targeted outreach.
Work with agencies to identify new opportunities and expand service offerings within existing accounts.
Follow up with agencies to support satisfaction and identify additional partnership opportunities.
Assist senior team members with daily activities in support of business objectives.
Work with internal Sales and Client Success teams to provide and present campaign insights, optimization opportunities, and enablement before, during, and after campaigns.
Travel as needed across the United States to support agency relationships, events, and business development initiatives.