Agency Director

Chubb•Columbia, SC

About The Position

The Agency Director (AD) leads business strategy and overall agency performance across Arizona, Nevada, New Mexico, Colorado, Utah, and El Paso. The role drives premium growth through new and existing customers in accordance with company policies and systems. The AD serves as a subject matter expert on the company’s product distribution channels, including individual non-payroll, broker, independent agency/contractors, and worksite, and supports teams in understanding company offerings and executing the business model. The Agency Director collaborates with Agency Leaders in assigned markets and supports Agency Coordinators and Independent Agents. The role assists with optional training and education initiatives, ensures markets operate at optimum production levels, and supports the sourcing and appointment of Agency Coordinators and Independent Agents.

Requirements

  • At least 7 years of insurance sales and management experience.
  • Stable work history and proven success.
  • Demonstrated leadership skills.
  • Intermediate PC skills.
  • Life, Accident, and Health license required before the employment date.
  • Articulate verbal, written, and presentation skills.
  • Ability to adapt presentations to different audiences and levels.
  • Ability to build and develop high-performing teams.
  • Conflict-resolution skills.
  • Ability to determine the viability of potential business and the company's ability or desire to support it.
  • Ability to establish credibility by leading by example and delivering accurate, timely information with the correct approach.

Nice To Haves

  • College degree preferred.

Responsibilities

  • Oversee the execution of sales, training, and operational support across assigned markets.
  • Establish the general direction of assigned markets and adapt plans and priorities to address service gaps or operational needs.
  • Protect and promote the Combined brand in the marketplace and serve as a liaison between the company and customers.
  • Support Agency Leaders and Agency Coordinators in sourcing prospective Independent Agents and independent agencies to sell Combined products.
  • Recommend whether candidates should be accepted or rejected for appointment as Independent Agents.
  • Coach and develop high-performing managers according to Combined training programs, standards, and expectations.
  • Work with Agency Leaders to identify targeted optional training needs.
  • Support Agency Leaders in rolling out new product training, sales tools, and distribution channels.
  • Analyze and manage Agency Leader performance in assigned markets.
  • Work with the Compliance team to ensure agency sales comply with company practices and state regulations.
  • Support teams on company offerings and execution of the business model.
  • Assist in developing and delivering optional training and education initiatives for Agency Coordinators and Independent Agents.
  • Ensure assigned markets operate at optimum production levels and support sourcing and appointment of Agency Coordinators and Independent Agents.
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