Aftermarket Sales Specialist
About The Position
Nichols Environmental, a UFT company, represents manufacturers of process equipment for water and wastewater treatment in Western Pennsylvania and West Virginia. The Aftermarket Sales Specialist owns the full sales cycle, developing new business within an assigned territory and retaining and growing existing customer accounts. The role helps customers identify equipment needs and select suitable process-treatment solutions, working with plant personnel, consultants, and contractors through in-person consultations, demonstrations, and problem-solving. The specialist travels to customers to assess requirements, gather information for estimates and proposals, support projects, and provide technical presentations, equipment commissioning, and training. The role also requires maintaining industry and product knowledge, using QuickBase to track prospecting and customer activity, and coordinating with the sales team and manufacturers.
Requirements
- Strong professional communication and presentation skills.
- Ability to thrive in a results-based environment.
- Effective closing skills.
- Mechanical and technical aptitude.
- Valid driver's license and a clean driving record.
- Comfortable traveling primarily in West Virginia and western Pennsylvania, with occasional overnight stays and infrequent out-of-state travel for manufacturer training and sales meetings.
Nice To Haves
- Two or more years of experience in the municipal water/wastewater industry, including working with or at treatment plants.
- Experience selling process equipment.
- Bachelor of Science in Engineering or water or wastewater operator certification.
- Previous experience using CRM software; QuickBase experience preferred.
Responsibilities
- Prospect, develop, and close business with new and existing customers.
- Meet or exceed annual sales targets within the assigned territory and accounts.
- Travel regularly to consult with customers, determine needs and solutions, and collect details for estimates and proposals.
- Stay involved in turnkey projects, demonstrations, and related customer projects to meet deadlines.
- Maintain in-depth knowledge of the water and wastewater industry and the company's represented product lines.
- Use QuickBase CRM for prospecting and customer activities.
- Prepare and deliver technical presentations explaining products and services.
- Work with customers to ensure equipment meets system requirements.
- Communicate with the sales team to understand customer demands and provide sales support where needed.
- Secure orders, ensure product standards, and assure product delivery.
- Plan product modifications to meet customer demands.
- Help customers resolve problems with product use.
- Recommend new and improved products and explain their potential cost-effectiveness.
- Provide start-up and commissioning services or other customer training.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
