Aftermarket Sales Account Specialist

Xylem•Hazelwood, MO

About The Position

Xylem is hiring an Aftermarket Sales Account Specialist for its Light Industry Sales team in Shakopee, Minnesota. The role manages and grows aftermarket sales accounts for Evoqua’s portfolio of pretreatment, generation, storage, and distribution solutions serving high-purity and wastewater applications across industries including aerospace, beverage, government, health sciences, microelectronics, pharmaceuticals, biopharmaceuticals, universities, laboratories, and general industry. The specialist sells products and services, supports customers after the sale, and focuses on customer satisfaction, retention, and business growth. The position builds account relationships through ongoing customer contact and support, primarily virtually, with occasional field travel for face-to-face meetings and site visits. The specialist closes sales within an assigned territory, responds to customer inquiries, recommends appropriate products and services, executes sales strategies, generates sales reports, and identifies opportunities to increase sales volume while meeting service levels. The role may collaborate with outside sales representatives to achieve sales and revenue targets. It handles routine, less-complex sales and smaller accounts, and partners with senior sales representatives to build contacts and identify opportunities.

Requirements

High school diploma or equivalent.
Up to 3 years of experience.
Strong communication skills, including intra-departmental communication for alignment and information sharing.
Experience interacting with customers.
Sales experience.
Ability to learn sales techniques and company products and services.
Ability to understand entry-level execution and organizational concepts.
Ability to execute tasks with guidance and work within clearly defined guidelines.
Basic understanding of ERP and CRM systems.
Fluency in Microsoft Office applications, including Outlook, Word, and Excel.
Ability to sit, stand, hear, and see constantly; walk, write, and type frequently; climb and descend stairs; and bend, carry, reach, push, and pull occasionally.
Ability to communicate verbally and in writing, operate a computer, and communicate by telephone.
Ability to travel to other locations, meetings, and/or seminars; travel is approximately 10%.

Nice To Haves

Bachelor of Arts or Bachelor of Science degree preferred.

Responsibilities

Contact new and existing customers to sell new and recurring business.
Create and deliver customer quotes and proposals.
Support customer satisfaction and retention.
Accurately record information in the CRM for forecasting.
Stay current on company and customer technology to serve as a trusted partner.
Complete routine sales in accordance with established practices and policies.
Respond to customer inquiries and recommend appropriate products and services.
Execute sales strategies, generate sales reports, and identify opportunities to increase sales volume while maintaining service levels.
Partner with senior sales representatives to build contacts and identify opportunities.
Work with the outside sales team as needed to achieve sales goals and revenue targets.
Perform other duties as assigned.