Aftermarket Sales Account Specialist
About The Position
Xylem is hiring an Aftermarket Sales Account Specialist for its Evoqua Light Industry Sales team in Shakopee, Minnesota. The team provides pretreatment, generation, storage, and distribution solutions for high-purity and wastewater applications across industries including aerospace, beverage, government, health sciences, microelectronics, pharmaceuticals, biopharmaceuticals, universities, laboratories, and general industry. The specialist manages and grows aftermarket sales accounts by selling products and services, supporting customers after a sale, and focusing on customer satisfaction, retention, and business growth. The role builds and maintains account relationships primarily through virtual contact, with occasional field travel for face-to-face meetings and site visits. It closes sales within an assigned territory, responds to client inquiries, and recommends suitable products and services. The specialist executes sales strategy, generates sales reports, identifies opportunities to increase sales volume, and helps ensure service levels are met, sometimes working with the outside sales team to achieve sales and revenue targets. Sales are generally tactical, routine, and involve less-complex products or services and smaller accounts, with guidance from senior sales representatives.
Requirements
- High school diploma or equivalent.
- Up to 3 years of experience.
- Sales experience.
- Strong communication skills, including intra-departmental information sharing and customer-facing interaction.
- Ability to learn sales techniques and company products and services.
- Ability to understand entry-level execution and organization concepts.
- Ability to execute tasks with guidance and work under clearly defined guidelines.
- Basic understanding of ERP and CRM systems.
- Fluency in Microsoft Office applications, including Outlook, Word, and Excel.
Nice To Haves
- BA/BS degree preferred.
Responsibilities
- Contact new and existing customers to sell new and recurring business.
- Create and deliver quotes and proposals to customers.
- Ensure customer satisfaction and retention.
- Accurately record information in the CRM for forecasting.
- Stay up to date on company and customer technology to remain a trusted partner.
- Complete routine sales following established practices and policies.
- Sell less-complex products and services through tactical sales activities.
- Partner with senior sales representatives to build contacts and identify opportunities.
- Manage and grow aftermarket sales accounts, including closing sales within the assigned territory.
- Respond to customer inquiries and recommend appropriate products and services.
- Execute sales strategy, generate sales reports, and identify opportunities to increase sales volume while ensuring service levels are met.
- Work with the outside sales team as needed to achieve sales goals and revenue targets.
- Perform other duties as assigned.
Benefits
- Medical, dental, and vision plans.
- 401(k) with company contribution.
- Paid time off.
- Paid parental leave.
- Tuition reimbursement.
- Paid Volunteer Program (Xylem Watermark).
- Employee Resource Groups (ERG).
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
