Aftermarket Account Manager

Holt Truck Centers•Irving, TX

21h

About The Position

The Aftermarket Account Manager promotes aftermarket parts and service solutions to an assigned customer base and pursues new business to expand market share. The role is accountable for achieving sales goals in a designated territory, maintaining current customer relationships, and developing conquest accounts. The position works closely with the Regional Aftermarket Sales Manager to execute strategic initiatives and fulfill the business plan. The role focuses on sales and marketing of On-Highway Truck parts and service offerings, customer coverage and support, and following HOLT’s Aftermarket Sales Process. It is primarily field-based, with extensive daily driving in the assigned territory and occasional overnight travel. The position requires a valid state-issued driver’s license and involves frequent outdoor work in varying weather, noise, dust, and automotive shop environments.

Requirements

High school diploma or equivalent.
At least one year of relevant work experience.
At least one year of direct sales experience.
Valid state-issued driver’s license.
Strong knowledge of the On-Highway Truck industry and aftermarket landscape.
Effective sales skills, including prospecting, overcoming objections, and closing sales.
Ability to build and sustain long-term customer relationships.
Proficiency in Microsoft Office Suite.
Critical-thinking, analytical, problem-solving, and decision-making skills.
Strong customer service and interpersonal communication skills.
Detail-oriented with strong organizational capabilities.
Ability to communicate clearly verbally and in writing to diverse audiences.
Ability to perform mathematical functions including percentages, addition, subtraction, multiplication, and division.
Self-motivation and ability to work independently or as part of a team in a high-volume environment.
Ability to interpret technical documents, regulations, and professional literature.
Ability to read, write, and understand information.
Strong formal presentation skills for small and large groups.
Ability to meet the physical demands of the role, including frequent standing and walking, occasional bending, kneeling, and reaching, and occasionally moving or transporting items weighing up to 40 lbs.
Ability to work primarily in the field, drive extensively within an assigned territory, and travel overnight occasionally.

Nice To Haves

Bachelor’s degree in a related field.
Three or more years of On-Highway Trucking industry experience.

Responsibilities

Model, promote, reinforce, and reward consistent use of HOLT’s Values Based Leadership tools, models, and processes.
Sell and market On-Highway Truck parts and service offerings.
Provide comprehensive coverage and support to an assigned customer base.
Organize and plan daily sales calls, targeting 5–7 visits per day.
Conduct in-person visits to all assigned accounts monthly.
Follow the HOLT Aftermarket Sales Process: pre-call planning, opportunity identification, opportunity investigation, proposal presentation, and business closure.
Receive customer orders, serve as the primary point of contact, and educate customers on parts and service programs.
Collaborate with internal departments to identify and pursue sales leads.
Support development and maintenance of quality improvement initiatives in safety, operations, financial performance, and customer service.
Work safely and comply with applicable safety policies and company policies, procedures, and standards.
Perform other duties as assigned.