Aftermarket Account Manager

Oklahoma City•Oklahoma City, OK

About The Position

The Aftermarket Account Manager promotes aftermarket parts and service solutions to an assigned customer base while pursuing new business to expand market share. The role is responsible for achieving sales goals within a designated territory, maintaining existing customer relationships, and developing conquest accounts. The account manager works closely with the Regional Aftermarket Sales Manager to carry out strategic initiatives and fulfill the business plan. This is a primarily field-based position involving extensive daily driving within the assigned territory, frequent customer visits, and occasional overnight travel. The role requires regular communication with customers and colleagues, and may involve outdoor work in varying weather conditions and automotive shop environments.

Requirements

High school diploma or equivalent.
At least one year of relevant work experience.
At least one year of direct sales experience.
Valid state-issued driver’s license.
Strong knowledge of the On-Highway Truck industry and aftermarket landscape.
Effective sales skills, including prospecting, overcoming objections, and closing sales.
Ability to build and sustain long-term customer relationships.
Proficiency in Microsoft Office Suite.
Critical thinking and analytical skills for problem-solving and decision-making.
Strong customer service and interpersonal communication skills.
Detail-oriented, with strong organizational capabilities.
Ability to communicate clearly verbally and in writing to diverse audiences.
Ability to perform mathematical functions including percentages, addition, subtraction, multiplication, and division.
Self-motivation and ability to work independently or as part of a team in a high-volume environment.
Ability to interpret technical documents, regulations, and professional literature.
Ability to read, write, and understand information.
Strong formal presentation skills for small and large groups.
Ability to travel extensively by vehicle within the assigned territory, with occasional overnight travel.
Ability to meet the stated physical requirements, including occasional movement of items weighing up to 40 lbs.

Nice To Haves

Bachelor’s degree in a related field.
Three or more years of On-Highway Trucking industry experience.

Responsibilities

Model, promote, reinforce, and reward the consistent use of HOLT’s Values Based Leadership tools, models, and processes.
Sell and market On-Highway Truck parts and service offerings.
Provide comprehensive coverage and support to an assigned customer base.
Organize and plan daily sales calls, targeting 5–7 visits per day.
Visit all assigned accounts in person monthly.
Follow the HOLT Aftermarket Sales Process: Pre-call Planning, Opportunity Identification, Opportunity Investigation, Proposal Presentation, and Business Closure.
Receive customer orders, serve as the primary point of contact, and support customer education on parts and service programs.
Collaborate with internal departments to identify and pursue sales leads.
Support the development and maintenance of quality improvement initiatives in safety, operations, financial performance, and customer service.
Work safely and adhere to applicable safety policies, company policies, procedures, and standards.
Perform other duties as assigned.