Aftermarket Account Manager

Tulsa•Tulsa, OK

16h•Onsite

About The Position

The Aftermarket Account Manager promotes On-Highway Truck aftermarket parts and service solutions to an assigned customer base while pursuing new business opportunities and expanding market share. The role is accountable for achieving sales goals within a designated territory, maintaining current customer relationships, and developing conquest accounts. The position works closely with the Regional Aftermarket Sales Manager to execute strategic initiatives and fulfill the business plan. The role provides comprehensive customer coverage and support, plans daily sales calls with a target of 5–7 visits per day, and visits all assigned accounts in person monthly. It follows the HOLT Aftermarket Sales Process, receives customer orders, serves as the primary customer contact, and supports customer education on parts and service programs. The position is primarily field-based and involves extensive daily driving, frequent outdoor work, and occasional overnight travel.

Requirements

High school diploma or equivalent required.
At least one year of relevant work experience required.
At least one year of direct sales experience required.
Valid state-issued driver’s license required.
Strong knowledge of the On-Highway Truck industry and aftermarket landscape.
Effective sales skills, including prospecting, overcoming objections, and closing sales.
Ability to build and sustain long-term customer relationships.
Proficiency in Microsoft Office Suite.
Critical-thinking and analytical skills for problem-solving and decision-making.
Strong customer service and interpersonal communication skills.
Detail-oriented with strong organizational capabilities.
Ability to communicate clearly verbally and in writing to diverse audiences.
Ability to perform basic mathematical functions, including percentages and arithmetic operations.
Self-motivation and ability to work independently or as part of a team in a high-volume environment.
Ability to interpret technical documents, regulations, and professional literature.
Ability to read, write, and understand information.
Strong formal presentation skills for small and large groups.
Ability to meet the physical requirements, including occasional movement of items weighing up to 40 lbs.

Nice To Haves

Bachelor’s degree in a related field preferred.
Three or more years of On-Highway Trucking industry experience preferred.

Responsibilities

Model, promote, reinforce, and reward consistent use of HOLT’s Values Based Leadership tools, models, and processes.
Sell and market On-Highway Truck parts and service offerings.
Provide comprehensive coverage and support to an assigned customer base.
Plan daily sales calls, targeting 5–7 visits per day, and visit all assigned accounts in person monthly.
Follow the HOLT Aftermarket Sales Process: Pre-call Planning, Opportunity Identification, Opportunity Investigation, Proposal Presentation, and Business Closure.
Receive customer orders, serve as the primary point of contact, and educate customers about parts and service programs.
Collaborate with internal departments to identify and pursue sales leads.
Support development and maintenance of quality improvement initiatives in safety, operations, financial performance, and customer service.
Work safely and comply with applicable safety policies and company policies, procedures, and standards.
Perform other duties as assigned.