Aftermarket Sales Representative

Tri - Lift Industries Inc.•Greensboro, NC
•$56,000 - $60,000

About The Position

The Aftermarket Sales Representative (ASR) generates new aftermarket business throughout North Carolina, primarily by selling Preventive Maintenance (PM) Agreements and developing additional Service sales opportunities. The role also generates operator safety training revenue and may provide supplemental training instruction when appropriately certified and needed. This position focuses on developing new PM and Service business, rather than managing existing customer accounts or handling departmental administrative responsibilities. The ASR works with Service, Sales, Training, and Operations to support aftermarket growth and maintains accurate sales opportunities in the CRM system.

Requirements

  • Experience in outside sales, business development, or industrial service sales.
  • Strong interpersonal and communication skills.
  • Ability to prospect, develop opportunities, and close sales.
  • Self-motivation, organization, and effective time management.
  • A collaborative approach and willingness to learn.
  • Familiarity with CRM systems and Microsoft Office.
  • Valid driver's license and willingness to travel throughout North Carolina.
  • Ability and willingness to obtain operator training instructor qualifications.
  • Ability to perform strenuous and heavy work, exert force up to 100 pounds on occasion, and occasionally handle loads up to 50 pounds.
  • Physical stamina for continuous full-body motion, including climbing, reaching, pulling, walking, and lifting.

Nice To Haves

  • Material-handling or forklift industry experience preferred.

Responsibilities

  • Prospect for new customers and sell Preventive Maintenance Agreements for forklifts and other material-handling equipment.
  • Identify opportunities to add equipment to PM programs at existing customer locations.
  • Develop new Service business through planned customer visits, prospecting, and follow-up.
  • Generate operator safety training sales and occasionally assist with training delivery when certified and needed.
  • Identify and refer qualified Equipment Sales, Rental, and Parts opportunities to the appropriate teams.
  • Follow up on assigned outstanding Service quotations to recover potential business.
  • Manage statewide territory activities and maintain accurate sales opportunities in the CRM system.
  • Collaborate with Service, Sales, Training, and Operations to support aftermarket growth.
  • Develop new PM and Service business rather than manage existing customer accounts or handle departmental administrative responsibilities.
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