About The Position

The Aftermarket Sales Representative (ASR) generates new aftermarket business throughout North Carolina, with a primary focus on selling Preventive Maintenance (PM) Agreements and developing additional Service sales opportunities. The ASR also generates operator safety training revenue and may provide supplemental training instruction when certified and needed. This role focuses on developing new PM and Service business rather than managing existing customer accounts or handling departmental administrative responsibilities. The ASR manages statewide territory activities, maintains sales opportunities in the CRM system, and collaborates with Service, Sales, Training, and Operations to support aftermarket growth. Work is performed at customer locations, including manufacturing facilities, warehouses, cold storage facilities, and other difficult or outdoor environments. The work environment may include moving equipment, chemicals and solvents, mechanical parts, elevated or precarious locations, fumes, toxic or caustic chemicals, and electrical-shock risks. The typical schedule is 8:00 AM–5:00 PM, Monday through Friday.

Requirements

  • Experience in outside sales, business development, or industrial service sales.
  • Strong interpersonal and communication skills.
  • Ability to prospect, develop opportunities, and close sales.
  • Self-motivation, organization, and effective time management.
  • A collaborative approach and willingness to learn.
  • Familiarity with CRM systems and Microsoft Office.
  • Valid driver's license and willingness to travel throughout North Carolina.
  • Ability and willingness to obtain operator training instructor qualifications.
  • Ability to perform strenuous and heavy work, exert force up to 100 pounds on occasion, and occasionally handle loads up to 50 pounds.
  • Physical stamina for continuous full-body motion, including climbing, reaching, pulling, walking, and lifting.
  • Ability to work in environments with equipment movement hazards and exposure to chemicals and solvents, following proper safety procedures.

Nice To Haves

  • Material-handling or forklift industry experience is preferred.

Responsibilities

  • Prospect for new customers and sell Preventive Maintenance Agreements for forklifts and other material-handling equipment.
  • Identify opportunities to add equipment to PM programs at existing customer locations.
  • Develop new Service business through planned customer visits, prospecting, and follow-up.
  • Generate operator safety training sales and occasionally assist with training delivery when certified and needed.
  • Identify and refer qualified Equipment Sales, Rental, and Parts opportunities to the appropriate teams.
  • Follow up on assigned outstanding Service quotations to recover potential business.
  • Manage statewide territory activities and maintain accurate sales opportunities in the CRM system.
  • Collaborate with Service, Sales, Training, and Operations to support aftermarket growth.
  • Develop new PM and Service business rather than managing existing customer accounts or handling departmental administrative responsibilities.
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