Aftercare Resource Navigator Administrative Coordinator

Eckerd Connects•Lauderhill, FL

About The Position

The Aftercare Resource Navigator Administrative Coordinator provides administrative and operational support to program leadership and staff. The role maintains office procedures and workflow, supports daily program operations and outcomes, and helps ensure compliance with Eckerd Connects policies, quality standards, and agency contract standards. The position also supports the After Care Resource Navigator Program, which helps youth returning to the community from residential commitment facilities and their families identify and connect with resources addressing their service needs, and provides transitional planning for youth pending release.

Requirements

High school diploma or equivalent.
At least 21 years of age for personnel providing direct-care services to youth and families, as required by DJJ guidelines.
At least 2 years of general office experience.
Thorough knowledge of modern office practices and procedures and use of office machines and equipment.
Excellent administrative and data-entry skills.
Detail oriented, with excellent verbal and written communication skills.
Must pass a drug screen in compliance with the Substance Abuse and Drug-Free Workplace policy.
Some positions in Florida may require Level 2 background screening through Florida's Care Provider Background Screening Clearinghouse.

Responsibilities

Relieve program and department leadership of administrative details; coordinate office procedures and efficient workflow; communicate changes to program staff.
Support the Director and Circuit Managers, provide feedback to program leadership, and create systems that support daily program operations and outcomes.
Perform tasks assigned to program Managers during their absence to support staff.
Order office supplies; schedule office equipment maintenance and repairs; sort and distribute mail; prepare, maintain, and distribute payroll time logs and timesheets; coordinate corrections; direct visitors; answer and route phone calls; and maintain the program business calendar, including appointments, homestay lists, client transport, and staff PTO.
Enter referrals, client and staff demographics, billing, attendance, event, and testing information accurately and promptly into program data systems, which may include EHR, FSFN, JJIS, RSMS, and SVS.
Locate and compile information, prepare contract and agency reports, verify data accuracy, maintain work records, and follow up on reports requiring periodic action.
Process monthly billing for submission to the funder.
Conduct new-hire orientation and ensure completion of employment documents and benefits enrollment; prepare or ensure submission of personnel transaction forms, evaluations, and similar documents; and obtain background-screening information for new hires and candidates.
Track, maintain, and process invoices, petty cash, and regional office supplies.