Aftercare Coordinator

High Point & Affiliated Organizations•Hyannis, MA

2d•$22 - $27•Onsite

About The Position

The Aftercare Coordinator works at High Point’s High Point Inpatient Campus in Hyannis, Massachusetts, providing direct care and coordinating treatment and aftercare for residents. The role includes maintaining an assigned caseload; conducting assessments, counseling, treatment planning, progress documentation, and groups; and helping residents connect with aftercare services, appointments, referrals, and community resources before discharge. The coordinator also supports family involvement at the resident’s request, participates in care coordination and facility meetings, and assists with milieu safety and crisis response as needed. The position requires professional, complete, and timely records; compliance with confidentiality requirements, including 42 CFR Part 2 and HIPAA; participation in supervision, trainings, and continuing education; and completion of required assessments and trainings. Full-time, part-time, and per-diem arrangements are listed, and all shifts are available. The pay range is $22–$27 per hour, depending on education and experience.

Requirements

Present as courteous and professional at all times.
Demonstrated flexibility and ability to perform multiple tasks.
Excellent communication skills, including the ability to organize ideas logically and clearly.
Basic computer skills and familiarity with software programs, with the ability to learn, use, and train others on the HPAO Electronic Health Record.
Ability to work cooperatively and collaboratively with others.
Understanding of the relationship between substance use and mental health issues and/or self-help programs.
Ability to maintain therapeutic boundaries and reinforce rules respectfully.
Comply with Federal Regulations, 42 CFR Part 2, and HIPAA confidentiality regulations.
Complete TB/flu and COVID-19 assessment requirements.
Complete the HPAO-approved de-escalation program.
Successfully complete required trainings upon hire and annually.
One year of experience in substance use treatment and/or the mental health field.

Nice To Haves

High school diploma or GED.
Associate’s degree in human services.
CPR certification.

Responsibilities

Maintain an assigned caseload.
Provide direct care to residents, including assessments, individual counseling, discharge and aftercare planning, treatment plans and updates, weekly progress notes, daily group facilitation and group notes, and biopsychosocial assessments.
Make referrals when appropriate.
Maintain professional, complete, thorough, and timely medical records for assigned residents.
Link clients with aftercare services before discharge and help residents and families access services when appropriate.
Strengthen existing and develop new community partnerships to help clients build skills to sustain sobriety and/or housing.
Review patients’ and families’ rights and responsibilities, emergency safety plans, and grievance policy.
Involve or communicate with family in treatment at the patient’s, client’s, or resident’s request.
Maintain professionalism when communicating with individuals’ collaterals.
Attend and participate in unit and facility meetings, case conferences, Treatment Team meetings, mandatory trainings, supervision, and multidisciplinary team meetings as directed.
Pursue continued education relevant to the service level.
Contact insurance companies for authorization as needed.
Use a walkie-talkie as a campus responder and respond to codes as necessary.
Coordinate aftercare services, appointments, and referrals.
Facilitate assigned groups and milieu activities.
Assist with patient observation checks and monitoring milieu safety as needed or requested.
Complete required documentation, including consents and releases, group notes, progress notes, and contact logs.
Support patients in crisis through verbal de-escalation, one-to-one monitoring, or crisis and safety planning as requested.
Request treatment extensions after 90 days when needed.
Perform other duties as assigned by the Program Director, Clinical Supervisor, or COO.

Benefits

Medical insurance
Dental insurance
Vision insurance
Long- and short-term disability
Discounted auto, home, and renters insurance
403(b) retirement plan
FSA and DCA
PFML
Employee Assistance Program
Bonuses and referral incentives
Free courses to become a Licensed Counselor or Recovery Coach
Company-paid CEU trainings with education days to complete CEUs
Free meals at select programs, based on availability
Unmatched leave time; full-time employees can earn up to three weeks in their first year