Aftercare Resource Navigator Administrative Coordinator

Eckerd Connects•Lauderhill, FL

67d

About The Position

The Aftercare Resource Navigator Administrative Coordinator provides administrative and operational support to program leadership and staff. The role supports effective office procedures and workflow, maintains familiarity with organizational policies, quality standards, and contract requirements, and communicates relevant changes to program staff. It also supports program operations and outcomes by creating systems, providing feedback to leadership, and completing assigned tasks for program managers in their absence. The coordinator handles office support, scheduling, payroll time logs and timesheets, data-system entry, reporting, monthly billing, new-hire orientation and related personnel documentation, and regional invoice, petty cash, and supply tracking. The After Care Resource Navigator Program supports youth returning to the community from residential commitment facilities by identifying and connecting them and their families with resources addressing their needs, and by providing transitional planning services before release.

Requirements

High school diploma or equivalent.
At least 2 years of general office experience.
Thorough knowledge of modern office practices and procedures and use of office machines and equipment.
Excellent administrative and data-entry skills.
Detail-oriented, with excellent verbal and written communication skills.
Pass a drug screen in compliance with the Substance Abuse and Drug-Free Workplace policy.
Personnel providing direct care services to youth and families must be at least 21 years old under DJJ guidelines.

Responsibilities

Relieve program and department leadership of administrative details; coordinate and maintain effective office procedures and efficient workflow.
Maintain familiarity with organizational policies, quality standards, and agency contract standards, and coordinate and communicate changes to program staff.
Support the Director and Circuit Managers, provide feedback to program leadership, and create systems that support daily program operations and outcomes.
Perform tasks assigned to program managers in their absence to support staff.
Order office supplies; schedule office equipment maintenance and repairs; sort and distribute incoming and outgoing mail; and answer and route program phone calls.
Prepare, maintain, and distribute program payroll time logs and timesheets, coordinating changes or corrections.
Refer visitors to appropriate staff as circumstances warrant.
Maintain the program business calendar and schedule and coordinate appointments, homestay lists, client transport, and staff PTO.
Enter referrals, client and staff demographics, billing, attendance, event, and testing data accurately and promptly in program data systems, which may include EHR, FSFN, JJIS, RSMS, and SVS.
Locate and compile information, complete reports required by contracts and contracting agencies, compile and verify data, keep records of work completed, and follow up on reports requiring periodic action.
Process monthly billing for submission to the funder.
Conduct new-hire orientation and ensure new hires complete employment documents and benefits enrollment.
Prepare or ensure preparation and submission of personnel transaction forms, evaluations, and similar documents; obtain background screening information on new hires and candidates.
Track, maintain, and process regional invoices, petty cash, and office supplies.