Affordable Housing Care Manager

CJE SeniorLife•Chicago, IL

3d•Hybrid

About The Position

CJE SeniorLife is hiring an Affordable Housing Care Manager to support older adults living in its affordable housing communities. The role maintains a caseload of approximately 25–35 residents and provides assessment, care planning, advocacy, referrals, and coordination to help residents age safely in place. The Care Manager uses a trauma-informed, person-centered approach and collaborates with residents, families, Affordable Housing Service Coordinators, property management, healthcare providers, and community organizations. The position is hybrid, with at least two on-site days per week and regular visits to affordable housing communities. Local travel between CJE properties, resident locations, community providers, and meetings may be required. The schedule is Monday through Friday, 8:30 a.m. to 5:00 p.m. Compensation is $65,000 per year; the position is full-time, salaried, and exempt. SEIU Local 73 membership is optional. The role also supports Affordable Housing staff through consultation, interdisciplinary meetings, case reviews, education, and outreach. It requires timely documentation in accordance with CJE policies, clinical standards, and regulatory requirements, as well as participation in supervision, quality improvement, program development, and outreach. The Care Manager works independently while seeking supervision and consultation for complex or at-risk situations.

Requirements

At least a master's degree in Social Work (MSW) or a related behavioral health field.
At least 2 years of professional social work or care management experience working with older adults or other vulnerable populations.
Current Illinois LSW licensure.
Work toward the Care Manager Certified (CMC) credential; support and training are provided.
Knowledge of subsidized senior housing environments and aging-in-place models.
Knowledge of HUD Section 202 and Section 8 housing programs, requirements, and resident eligibility guidelines.

Nice To Haves

Experience in aging adults, behavioral health, care management, Section 8/202 housing, and community-based services.
LCSW licensure is preferred but not required.

Responsibilities

Maintain an ongoing caseload of approximately 25–35 residents in CJE SeniorLife affordable housing communities.
Screen, assess, and document the needs of new and returning clients.
Collaborate with and guide Affordable Housing Service Coordinators on internal referrals and referrals to community-based resources.
Complete comprehensive in-home and psychosocial assessments covering areas such as health, finances, psychosocial needs, cognition, behavioral health, and functional status.
Develop, implement, monitor, and reassess individualized case plan goals using a trauma-informed, person-centered approach.
Provide in-person, in-home care management support as needed.
Advocate for older adults and their support systems during hospitalizations, rehabilitation stays, discharge planning, behavioral health crises, and other community transitions.
Coordinate referrals and warm handoffs to CJE Counseling Services, community behavioral health providers, and specialized resources.
Help Affordable Housing staff identify residents who may benefit from care management and facilitate their engagement with supports.
Serve as a liaison among residents, families, Affordable Housing Service Coordinators, property management, healthcare providers, and community organizations.
Participate in regular interdisciplinary meetings and recurring case consultation meetings with Affordable Housing leadership and the Senior Manager of Care Management Services.
Provide timely telephone consultation for urgent Affordable Housing-related concerns.
Develop and coordinate educational presentations for residents and staff on topics including APS mandated reporting, older adult mental health, cognitive changes, in-home services, community resources, in-home safety, and healthy aging.
Maintain a regular presence in Affordable Housing buildings at a frequency determined jointly by Affordable Housing and Care Management leadership.
Document assessments, care plans, case notes, referrals, interventions, goal updates, and reassessments in accordance with CJE policies, clinical standards, and regulatory requirements.
Uphold CJE policies, procedures, and clinical standards throughout the client journey.
Participate in individual and group supervision, quality improvement, program planning and development, and outreach activities.
Work independently while seeking supervision and consultation for complex or at-risk situations.
Provide efficient, high-quality services that meet CJE standards.