Medical Case Manager-Admistrative Specialist-Intake and Daty Entry

Essential Healthcare Solutions•Macon, GA

3d•$21•Onsite

About The Position

Unified Health Partners, LLC (UHP) is seeking an Aeromedical Administrative Specialist for HQ AFRC/SG Aeromedical Case Management Support. This full-time, non-exempt position focuses on processing high-volume aeromedical cases with an emphasis on intake, data entry, and maintaining the accuracy of systems of record. The role involves receiving, tracking, and reviewing medical data to ensure government medical providers have complete documentation for waiver decisions. The specialist will also ensure all case actions are accurately loaded and updated in the correct electronic systems. Cross-training on all team functions is required, including covering adjudication support, disposition, and the member/unit help desk during surge periods. The contract has a base period of performance from September 21, 2026, to September 20, 2027, with four 12-month option periods. Overtime is not authorized unless approved by the client. The official start date is October 20, 2026, with potential for administrative functions or training prior to that date.

Requirements

Demonstrated experience processing and managing physical exams and medical standards — acquired through a military medical environment (e.g., USAF Physical Exam Standards / PES, aeromedical, or reserve medical unit) OR an equivalent civilian aeromedical, occupational health, or disability evaluation system (DES) environment.
Working knowledge of medical standards for retention, flying classes, Line of Duty (LOD) determinations, and special operational duty for the USAF; familiarity with the Aeromedical Waiver Guide (AMWG) and the Medical Standards Directory (MSD), applicable AFIs, and 422/469 and DES processes (or the ability to rapidly acquire it).
Basic knowledge of anatomy, physiology, disorders of human body systems, and emergency medical care procedures; proficiency with medical terminology and ICD-10 coding, used accurately when documenting cases.
Excellent oral and written communication; ability to translate complex medical/administrative instructions to service members at their comprehension level; project-management / workflow-tracking ability.
Proficiency with Adobe PDF and Microsoft Office (Word, Excel, Outlook, PowerPoint); proficient typing on both QWERTY and 9-key/numeric pads.
Able to work independently with strong time-management and prioritization skills; exceptional customer-service skills; fluent in reading, writing, speaking, and understanding English.
High attention to detail and accuracy in high-volume data entry across multiple systems; comfort maintaining a queue against timeliness thresholds.
Must be able to obtain and maintain a favorable Tier 1 (T1) National Agency Check with Inquiries (NACI).
Must sign the AFRC/SG Non-Disclosure Agreement prior to beginning performance.
Must complete DoD Cyber Awareness, HIPAA, Privacy Act, and Derivative Classification training (government-provided).

Nice To Haves

In-depth knowledge of Line of Duty (LOD) determinations and Medical Evaluation Board (MEB) processes.
Prior hands-on experience in a USAF/AFRC/ARC aeromedical or reserve medical unit, or with the specific systems above (AIMWTS, ECT, PEPP) — clears the System-Experience gate with proof rather than crosswalk.

Responsibilities

Receive, track, and review incoming medical data/information (medical history, provider findings) and confirm required data is present for provider adjudication.
Load cases into the appropriate electronic system of record and update AIMWTS, ECT, PEPP, MEDXS, and PSC tracking with current case status as status changes.
Complete technician-level inputs for front-end and back-end case management; ensure accuracy of data entry and case processing.
Provide written instructions to reserve medical units on managing questionable or incompletely documented cases requiring additional information.
Review cases submitted from RMUs, the Aeromedical Consult Service (ACS), and Recruiting Services (RS), ensuring pertinent data is included with case results.
Track cases through the entire review process, keeping RMUs and the Chief, Medical Standards informed of each case's status.
Coordinate and assist with scheduling evaluations using available resources (ACS, nearest MTF, civilian agencies).
Cross-cover adjudication support, final disposition, and unit/member customer support as directed to balance workload.