Adventure Readiness Specialist

Rivian • Northbrook, IL

2d

About The Position

The Adventure Readiness Specialist is a seasonal peak-demand member of Rivian’s Service team. The role supports high-volume delivery and service periods by helping ensure vehicles are ready and owners’ journeys continue uninterrupted. It is also a hands-on development opportunity designed to prepare the employee for a future Service Technician role.

The specialist contributes across vehicle and site operations, service production support, and training and career development. Work includes receiving and preparing vehicle inventory, maintaining the service center, assisting technicians with basic repairs under supervision, and participating in Rivian’s TRAIL program and technical learning. The role requires flexibility to support other business areas as needed while prioritizing technical training objectives. It may involve interacting with customers, their families, third-party affiliates, and suppliers at Rivian facilities, on mobile service routes, or at community outreach events.

Requirements

• A strong desire to learn, adaptability, and a passion for hands-on work.
• Excellent communication and teamwork skills.
• At least 21 years old.
• A valid driver’s license with no driving-related suspensions or revocation within the specified 3–5-year period.
• Ability to work a flexible 40-hour week, which may include varied shifts, weekends, and holidays.
• Ability to perform physical tasks that may involve sitting, standing, walking, bending, kneeling, carrying, reaching, pushing, pulling, and lifting up to 50 pounds.
• Frequent use of hands to grasp and use tools, enter data, write communications, or call customers or internal partners.
• Ability to see, read, and interpret documents such as regulations, safety rules, operating and maintenance instructions, or schematics.

Nice To Haves

• High school diploma, GED, or another recognized high school equivalency credential.
• Previous technical experience, such as automotive repair, mechanical maintenance, or electrical work.
• Experience in an adjacent technical industry, such as aviation, HVAC, or manufacturing.

Responsibilities

• Receive, inspect, and process incoming vehicle inventory.
• Wash, detail, and charge vehicles to maintain quality and delivery readiness.
• Organize vehicle lots, shuttle vehicles, and manage vehicle keys securely.
• Maintain a clean, safe, and organized service center while following 5S principles.
• Assist technicians with basic vehicle repairs, particularly Pre-Delivery Inspection (PDI) tasks and Express Lane work.
• Learn to use basic hand and power tools safely under direct supervision.
• Maintain workshop tool and equipment readiness.
• Participate in the TRAIL program, including hands-on learning, technical training, and professional growth.
• Complete Rivian Learning Network (RLN) modules.
• Receive mentorship and on-the-job training for a Service Technician role, and pursue the pathway to that career.
• Provide cross-functional support to other business areas as needed while maintaining focus on primary technical training objectives.

Benefits

• Paid vacation
• Paid sick leave
• Life, medical, dental, vision, short-term disability, and long-term disability insurance for eligible employees
• Potential eligibility to participate in Rivian’s 401(k) Plan
• Potential eligibility to participate in Rivian’s Employee Stock Purchase Program
• Potential eligibility for an annual performance bonus

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED