Adventure Readiness Specialist - Service

Rivian • Austin, TX

2d • Onsite

About The Position

The Adventure Readiness Specialist is a seasonal-peak support role on Rivian’s Service team. The specialist helps manage high-volume delivery and service demand, supporting vehicle readiness and owner service continuity. The role offers hands-on learning and development intended to prepare the employee for a future Service Technician position.

The position is onsite at 622 Morrow Street, Austin, TX 78752. Work spans vehicle and site operations, service production support, and structured training and career development. The specialist participates in the TRAIL program, receives mentorship and on-the-job training, completes Rivian Learning Network modules, and explores a pathway to a long-term Service Technician career. The role also provides cross-functional support as needed while prioritizing technical training objectives.

Requirements

• Must be at least 21 years old.
• Must have a valid driver’s license with no driving-related suspensions or revocation within a 3–5 year period.
• Ability to work a flexible 40-hour week, potentially including varied shifts, weekends, and holidays.
• Ability to perform physical tasks including sitting, standing, walking, bending, kneeling, carrying, reaching, pushing, pulling, and lifting up to 50 pounds.
• Frequent use of hands for grasping and correctly using tools, entering data, writing communications, and calling customers or internal partners.
• Ability to see, read, and interpret documents such as governmental regulations, safety rules, operating and maintenance instructions, or schematics.
• Excellent communication and teamwork skills.
• Strong desire to learn, high adaptability, and passion for hands-on work.

Nice To Haves

• High school diploma, GED, or other recognized high school equivalency credential preferred.
• Previous technical experience, such as automotive repair, mechanical maintenance, or electrical work, is highly preferred.
• Experience in an adjacent technical industry, such as aviation, HVAC, or manufacturing, is highly preferred.

Responsibilities

• Receive, inspect, and process incoming vehicle inventory.
• Maintain vehicle quality and delivery readiness by washing, detailing, and charging vehicles.
• Manage vehicle logistics, including organizing the lot, shuttling vehicles, and securely managing keys.
• Maintain a clean, safe, and organized service center in accordance with 5S principles.
• Assist technicians with basic vehicle repairs, particularly Pre-Delivery Inspection tasks and Express Lane work.
• Learn to use basic hand tools and power tools safely under direct supervision.
• Maintain workshop tool and equipment readiness.
• Participate in the TRAIL program and complete Rivian Learning Network modules.
• Receive mentorship and on-the-job training for the Service Technician role.
• Provide cross-functional support to other areas of the business as needed while prioritizing primary technical training objectives.

Benefits

• Paid vacation
• Paid sick leave
• Life insurance
• Medical insurance
• Dental insurance
• Vision insurance
• Short-term disability insurance
• Long-term disability insurance
• 401(k) Plan, subject to eligibility requirements
• Employee Stock Purchase Program, subject to eligibility requirements
• Possible annual performance bonus

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED