Adventure Readiness Specialist - Service

Rivian • Hudson, NH

2d

About The Position

The Adventure Readiness Specialist is a seasonal peak-period role on Rivian’s Service team, supporting high-volume delivery and service demand and helping ensure vehicles are ready for owners’ journeys. The role offers hands-on learning and development intended to prepare the employee for a future Service Technician position.

The specialist works across vehicle and site operations, service production support, and training. Duties include receiving and processing vehicle inventory, keeping vehicles clean and charged, coordinating vehicle logistics, maintaining an organized service center, and assisting technicians with basic repairs under supervision. The employee participates in technical training, mentorship, and Rivian’s TRAIL program, while providing cross-functional support as needed and prioritizing technical training objectives.

Requirements

• A strong desire to learn, a high degree of adaptability, and a passion for working with your hands.
• Excellent communication and teamwork skills.
• Be at least 21 years old and hold a valid driver’s license with no driving-related suspensions or revocation within the stated 3–5-year period.
• Ability to work a flexible 40-hour week, potentially including varied shifts, weekends, and holidays.
• Ability to perform physical tasks including sitting, standing, walking, bending, kneeling, carrying, reaching, pushing, pulling, and lifting up to 50 pounds.
• Frequent use of hands for grasping and using tools, entering data, writing communications, or calling customers or internal partners.
• Ability to see, read, and interpret documents such as regulations, safety rules, operating and maintenance instructions, and schematics.
• Ability to interact regularly with customers and their families, third-party affiliates, and suppliers at Rivian facilities, on mobile service routes, or at community outreach events.

Nice To Haves

• High school diploma, GED, or other recognized high school equivalency credential.
• Previous technical experience, such as automotive repair, mechanical maintenance, or electrical work, or experience in an adjacent technical industry such as aviation, HVAC, or manufacturing.

Responsibilities

• Receive, inspect, and process incoming vehicle inventory.
• Wash, detail, and charge vehicles to maintain quality and delivery readiness.
• Manage vehicle logistics, including organizing the lot, shuttling vehicles, and securely managing keys.
• Maintain a clean, safe, and organized service center in accordance with 5S principles.
• Assist technicians with basic vehicle repairs, focusing on Pre-Delivery Inspection tasks and Express Lane work.
• Learn to use basic hand tools and power tools safely under direct supervision.
• Help maintain workshop tools and equipment readiness.
• Participate in the TRAIL program, including hands-on learning, technical training, and professional growth.
• Complete Rivian Learning Network modules and receive mentorship and on-the-job training for the Service Technician role.
• Provide cross-functional support to other business areas as needed while prioritizing primary technical training objectives.

Benefits

• Paid vacation
• Paid sick leave
• Life insurance
• Medical insurance
• Dental insurance
• Vision insurance
• Short-term disability insurance
• Long-term disability insurance
• Opportunity to participate in Rivian’s 401(k) Plan, subject to eligibility
• Opportunity to participate in Rivian’s Employee Stock Purchase Program, subject to eligibility

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED