Adventure Readiness Specialist - Service

Rivian • Dallas, TX

2d • Onsite

About The Position

The Adventure Readiness Specialist is a seasonal peak-period role on Rivian’s Service team. The specialist supports high-volume delivery and service demand to help ensure vehicles are ready and owners’ journeys continue uninterrupted. The role provides hands-on experience intended to prepare the employee for a future Service Technician position.

The position is onsite at 2512 Hawes Ave, Dallas, TX 75235. Work spans vehicle and site operations, service production support, and training and career development. The specialist receives and prepares vehicles, supports technicians with basic repair tasks under supervision, helps maintain workshop readiness, and participates in guided technical learning and mentorship. Cross-functional support may also be needed to help ensure overall site success while prioritizing technical training objectives.

Requirements

• High School Diploma, GED, or another recognized high school equivalency credential is preferred.
• At least 21 years old.
• Valid driver’s license with no driving-related suspensions or revocation within the stated 3–5 year period.
• Ability to work a flexible 40-hour week, which may include varied shifts, weekends, and holidays.
• Ability to perform physical tasks including sitting, standing, walking, bending, kneeling, carrying, reaching, pushing, pulling, and lifting up to 50 lbs.
• Frequent use of hands to grasp and use tools, enter data, write communications, or call customers or internal partners.
• Ability to see, read, and interpret documents such as regulations, safety rules, operating and maintenance instructions, or schematics.
• Strong desire to learn, adaptability, and enthusiasm for hands-on work.
• Excellent communication and teamwork skills.
• Ability to interact with customers and their families, third-party affiliates, and suppliers in Rivian facilities, on mobile service routes, or at community outreach events.

Nice To Haves

• Previous technical experience, such as automotive repair, mechanical maintenance, or electrical work.
• Experience in an adjacent technical industry, such as aviation, HVAC, or manufacturing.

Responsibilities

• Receive, inspect, and process incoming vehicle inventory.
• Wash, detail, and charge vehicles to maintain their quality and delivery readiness.
• Manage vehicle logistics, including lot organization, shuttling vehicles, and secure key management.
• Maintain a clean, safe, and organized service center in accordance with 5S principles.
• Assist technicians with basic vehicle repairs, focusing on Pre-Delivery Inspection (PDI) tasks and Express Lane work.
• Learn to safely use basic hand tools and power tools under direct supervision.
• Help maintain workshop tool and equipment readiness.
• Participate in the TRAIL program, including hands-on learning, technical training, and professional growth.
• Complete Rivian Learning Network (RLN) modules.
• Receive mentorship and on-the-job training for the Service Technician role and explore a pathway into a long-term Service Technician career.
• Provide cross-functional support to other areas of the business as needed while prioritizing primary technical training objectives.

Benefits

• Annual performance bonus eligibility may be available.
• Paid vacation.
• Paid sick leave.
• Insurance benefits, including life, medical, dental, vision, short-term disability, and long-term disability insurance for eligible employees.
• Opportunity to participate in Rivian’s 401(k) Plan, subject to eligibility requirements.
• Opportunity to participate in Rivian’s Employee Stock Purchase Program, subject to eligibility requirements.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED