About The Position

The Adventure Readiness Specialist is a seasonal peak-period member of Rivian’s Service team, supporting high-volume delivery and service demand so owners can continue their journeys. The role provides hands-on experience and a development pathway toward becoming a Service Technician. The specialist contributes across vehicle and site operations, service production support, and training. Work includes receiving and preparing vehicles, supporting technicians with basic repairs, maintaining the service center, and completing guided technical learning and on-the-job training. The role may also involve cross-functional support and interactions with customers, third-party affiliates, and suppliers at Rivian facilities, on mobile service routes, or at community outreach events.

Requirements

  • A strong desire to learn, adaptability, and enthusiasm for hands-on work.
  • Excellent communication and teamwork skills.
  • At least 21 years old.
  • Valid driver’s license with no driving-related suspensions or revocation within the stated 3–5 year period.
  • Ability to work a flexible 40-hour week, potentially including varied shifts, weekends, and holidays.
  • Ability to perform physical tasks including sitting, standing, walking, bending, kneeling, carrying, reaching, pushing, pulling, and lifting up to 50 pounds.
  • Frequent use of hands to grasp and use tools, enter data, write communications, or call customers or internal partners.
  • Ability to see, read, and interpret documents such as regulations, safety rules, operating and maintenance instructions, or schematics.
  • Ability to interact with customers and their families, third-party affiliates, and suppliers in Rivian facilities, on mobile service routes, or at community outreach events.

Nice To Haves

  • High school diploma, GED, or other recognized high school equivalency credential.
  • Previous technical experience, such as automotive repair, mechanical maintenance, or electrical work.
  • Experience in an adjacent technical industry, such as aviation, HVAC, or manufacturing.

Responsibilities

  • Receive, inspect, and process incoming vehicle inventory.
  • Wash, detail, and charge vehicles to maintain quality and delivery readiness.
  • Manage vehicle logistics, including lot organization, vehicle shuttling, and secure key management.
  • Maintain a clean, safe, and organized service center in accordance with 5S principles.
  • Assist technicians with basic vehicle repairs, particularly Pre-Delivery Inspection tasks and Express Lane work.
  • Learn to use basic hand tools and power tools safely under direct supervision.
  • Help maintain workshop tools and equipment readiness.
  • Participate in the TRAIL program, including hands-on learning, technical training, and professional development.
  • Receive mentorship and on-the-job training for the Service Technician role.
  • Complete Rivian Learning Network modules.
  • Explore the pathway to a long-term career as a Service Technician.
  • Provide cross-functional support as needed while prioritizing primary technical training objectives.

Benefits

  • Paid vacation
  • Paid sick leave
  • Life insurance
  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Short-term disability insurance
  • Long-term disability insurance
  • 401(k) plan, subject to eligibility requirements
  • Employee Stock Purchase Program, subject to eligibility requirements
  • Potential eligibility for an annual performance bonus
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