Adventure Readiness Specialist - Service
About The Position
The Adventure Readiness Specialist is a seasonal, hands-on role on Rivian’s Service team, supporting peak periods of delivery and service demand. The role helps keep vehicles ready for delivery and service while ensuring owners’ journeys continue uninterrupted. It is also an entry point with hands-on development focused on preparing the employee for a future Service Technician role. The position contributes across vehicle and site operations, service production support, and training and career development. Employees participate in Rivian’s TRAIL program, receive mentorship and on-the-job training, and complete Rivian Learning Network modules. The role may involve interacting with customers and their families, third-party affiliates, and suppliers at Rivian facilities, on mobile service routes, or at community outreach events.
Requirements
- Must be at least 21 years old.
- Must possess a valid driver’s license with no driving-related suspensions or revocation within a 3–5 year period.
- Ability to work a flexible 40-hour week, which may include varied shifts, weekends, and holidays.
- Ability to perform physical tasks including sitting, standing, walking, bending, kneeling, carrying, reaching, pushing, pulling, and lifting up to 50 lbs.
- Frequent use of hands to grasp and use tools, enter data, write communications, or call customers or internal partners.
- Ability to see, read, and interpret documents such as regulations, safety rules, operating and maintenance instructions, or schematics.
- Strong desire to learn, adaptability, and passion for hands-on work.
- Excellent communication and teamwork skills.
Nice To Haves
- High school diploma, GED, or other recognized high school equivalency credential.
- Previous technical experience, such as automotive repair, mechanical maintenance, or electrical work.
- Experience in an adjacent technical industry, such as aviation, HVAC, or manufacturing.
Responsibilities
- Receive, inspect, and process incoming vehicle inventory.
- Maintain vehicle quality and delivery readiness through washing, detailing, and charging.
- Manage vehicle logistics, including lot organization, shuttling vehicles, and secure key management.
- Maintain a clean, safe, and organized service center environment, adhering to 5S principles.
- Assist technicians with basic vehicle repairs, focusing on Pre-Delivery Inspection (PDI) tasks and Express Lane work.
- Learn to safely use basic hand tools and power tools under direct supervision.
- Support workshop tool and equipment readiness.
- Participate in the TRAIL program and complete Rivian Learning Network modules.
- Receive mentorship and on-the-job training for the Service Technician role.
- Provide cross-functional support to other areas of the business as needed while prioritizing primary technical training objectives.
Benefits
- Paid vacation
- Paid sick leave
- Life insurance
- Medical insurance
- Dental insurance
- Vision insurance
- Short-term disability insurance
- Long-term disability insurance
- Opportunity to participate in Rivian’s 401(k) Plan, subject to eligibility requirements
- Opportunity to participate in Rivian’s Employee Stock Purchase Program, subject to eligibility requirements
- May be eligible for an annual performance bonus
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What This Job Offers
Career Level
Entry Level
Education Level
High school or GED
