Advanced Universal Banker

Minnwest Corporation•Waseca, MN

55d•$25 - $28•Onsite

About The Position

Universal Bankers are responsible for delivering exceptional customer service while building and maintaining customer relationships at the bank branch. This role supports a variety of banking functions including transactional services, account opening, consumer lending support, digital banking education, and identifying customer financial needs. Level placement is based on experience, knowledge, and demonstrated banking expertise. Each level builds upon responsibilities, knowledge, and expectations of the preceding level. Employees are expected to continue performing the primary responsibilities associated with lower levels while taking on the additional responsibilities outline for their assigned level.

Requirements

High school diploma or equivalent (GED)
3 years of cash handling experience in a customer-facing role
3 years of customer service experience
2 years of experience in retail banking, or financial services in a customer-facing sales role
2 years consumer, business, and fiduciary account opening or proven proficiency in Minnwest Consumer, Business and Fiduciary Account Training
1 year of consumer lending experience or proven proficiency in Minnwest Consumer Lending training
Strong attention to detail and accuracy
Strong verbal and written communication skills, including the ability to communicate with customers in a professional manner.
Dependable, organized, self-motivated team player
Willing to continuously learn and grow within the organization
Intermediate level computer skills, including proficiency with the Microsoft Office Suite

Nice To Haves

2-year associates degree
2 to 5 years of consumer lending experience including Home Equity Lines of Credit
Effective time management skills including the ability to prioritize workload based on department and customer needs
Ability to identify customer needs and recommend appropriate products and services
Strong analytical and decision-making skills
Knowledge of credit and regulatory policy as it relates to consumer lending
Familiarity with bank compliance requirements
Working knowledge of consumer loan products

Responsibilities

Complete Ready Credit and installment loan applications for prospective loan accounts through Decision Pro and gather necessary documentation
Review loan files to ensure accuracy and completeness. Verify borrowers’ information, employment history and creditworthiness.
Communicate with other parties involved in the loan process. May have lending authority for Consumer credit and Home Equity Line of Credits. May have MLO role duties.

Benefits

Comprehensive Medical, Vision and Dental Insurance
Retirement savings including 401(k) with Employer Match and Employee Stock Ownership Plan (ESOP)
Paid Holidays and Competitive Paid Vacation Days
Paid Parental Leave
Short- and Long-Term Disability
Life, Critical Illness, and Accidental Insurance
Tuition Reimbursement and Career Development Opportunities
Employee Assistance Program (EAP)
Paid Time Off to volunteer in your community
Opportunities to connect with others through our diversity and inclusion focused Employee Resource Group