Advanced Install Technician

ADT•Salisbury, MD

13d•$22 - $42•Onsite

About The Position

The Residential Installer installs, tests, repairs, and services electrical and electro-mechanical equipment at customer premises and signal-receiving centers. The role includes field and shop duties, delivering supplies, and maintaining relevant records. Installers work with customers and coworkers in a collaborative environment and visit customers at homes or businesses to provide solutions. Performance expectations include maintaining a quality score of 93% or above and achieving at least $850 in monthly upsells.

Requirements

Two years of installation experience preferred.
Customer-focused and customer-driven mindset.
Technical aptitude.
Strong verbal communication skills.
Ability to thrive in the face of uncertainty.
Valid driver's license.
High school degree or equivalent.

Nice To Haves

Electronic Trade School training.

Responsibilities

Install, dismantle, and reconstruct equipment as required by the customer or ADT order.
Make connections and adjustments, and test all system components’ operation with the signal-receiving center to establish service properly.
Evaluate job information, delivered materials, the customer-premises layout, and practical routes for cable, conduit, or wiring.
Promptly report defective materials or equipment and inaccuracies or omissions in job information that could result in inadequate customer protection.
Follow safety practices to prevent injury and property damage.
Safeguard unused materials, ladders, and tools at job sites and office locations.
Clean up installation debris, patch drill holes, and return unused materials.
Perform other duties as required.
Maintain a quality score of 93% or above.
Perform at least $850 in upsells per month.
Visit customers at their homes or businesses and provide solutions while working with customers and coworkers.

Benefits

Competitive hourly pay with bonuses and commission opportunities.
Company vehicle provided.
Medical, dental, and vision insurance.
401(k) with employer matching.
Paid vacation time and paid time off; employees accrue up to 120 hours in their first year, with accrual increasing after the first year.
Tuition reimbursement.
Employee referral bonuses.
Coaching, development, and career growth opportunities.
Short-term and long-term disability coverage.
Life insurance.
Wellbeing benefits.
Six paid holidays.