Advanced Install Technician

ADT•Tampa, FL

About The Position

The Residential Installer installs, tests, repairs, and services electrical and electro-mechanical equipment at customer premises and signal-receiving centers. The role performs related duties in the field and shop, delivers supplies, and maintains required records. Installers visit customers at their homes or businesses and work closely with customers and coworkers in a dynamic, collaborative environment.

Requirements

High school degree or equivalent.
Valid driver's license.
Customer-focused and customer-driven mindset.
Technical aptitude.
Strong verbal communication skills.
Ability to thrive in the face of uncertainty.

Nice To Haves

Two years of installation experience preferred.
Electronic Trade School training is a plus.

Responsibilities

Install, dismantle, and reconstruct equipment required by the customer or ADT order.
Make connections and required adjustments, and test system components to ensure proper operation and establish service with the signal-receiving center.
Evaluate job information, delivered materials, the customer's premises layout, and practical routes for cable, conduit, and wiring.
Promptly report defective materials or equipment and inaccuracies or omissions in job information that could result in inadequate customer protection.
Follow safety practices to prevent injury and property damage.
Safeguard unused materials, ladders, and tools at job sites and office locations.
Clean installation debris, patch drill holes, and return unused materials.
Maintain a quality score of 93% or above.
Perform upsells totaling $850 or above per month.
Perform other duties as required.
Provide solutions by visiting customers at their homes or businesses and working collaboratively with customers and coworkers.