Install Technician

Heartland Home Services•Des Plaines, IL

About The Position

Heartland Home Service is seeking a qualified, hard-working, and customer-focused HVAC Install Technician to serve residential customers, local businesses, and multi-unit and light commercial properties. The company has been in business for more than 25 years and serves the Northshore, Northwest suburbs, the North sides of Chicago, and nearby communities, generally within an approximately 10-mile radius of its shop. The role offers full-time, year-round work without regular seasonal layoffs, competitive hourly compensation based on experience, and performance-pay incentives. The technician installs HVAC equipment and connects electrical, gas, and venting components in accordance with safety requirements, company standards, manufacturer specifications, applicable codes, and regulations. The technician prepares and maintains a company vehicle and its equipment and inventory, documents jobs, addresses customer questions and concerns, and maintains professional conduct and appearance. The role may include training and mentoring Installation Apprentices. Other duties may be assigned.

Requirements

  • Minimum 5 years of experience.
  • EPA Certification.
  • Great driving record.
  • Must pass background and drug screening.
  • Adhere to all safety policies and procedures.
  • Ability to handle the physical workload.
  • Excellent customer service skills.

Responsibilities

  • Install HVAC equipment in accordance with safety requirements, company standards, and manufacturer specifications.
  • Connect equipment, including electrical hookups, gas lines, and venting.
  • Load the company vehicle with equipment and supplies needed at customer locations.
  • Be responsible for the assigned company vehicle, parts inventory, and equipment.
  • Document calls and jobs according to company requirements.
  • Address customer questions, concerns, and issues during installation to maintain customer satisfaction.
  • Stay current on technologies and new products in the field.
  • Perform work to industry standards and maintain a professional manner and appearance.
  • Train and mentor Installation Apprentices who accompany the Lead Installation Technician on jobs.
  • Comply with applicable codes, regulations, governmental agency requirements, and company directives, and maintain safe work habits.
  • Perform other assigned duties and responsibilities.

Benefits

  • Company matching 401(k).
  • Medical, dental, and vision benefits.
  • Company-paid life and disability insurance.
  • One week of PTO upon hire following probation.
  • Paid birthday off.
  • Paid holidays.
  • Seasonal employee appreciation events.
  • 50% paid tool program.
  • Company vehicle use.
  • Paid training opportunities.
  • Company-supplied uniforms.
  • Company-supplied field-use tablet.
  • Growth opportunities.
  • Competitive hourly rate based on experience and performance-pay incentives.
  • Full-time work year-round with no regular seasonal layoffs.
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