Install Technician

Heartland Home Services•Des Plaines, IL

About The Position

Heartland Home Service is seeking a qualified, hard-working, and friendly HVAC Install Technician to serve residential customers and local business clients. The company focuses on residential, multi-unit, and light commercial HVAC work, serving communities across the Northshore, Northwest suburbs, and North Side of Chicago, among others. The role involves installing HVAC equipment safely and according to company standards, manufacturer specifications, and applicable codes; connecting electrical, gas, and venting systems; preparing equipment and supplies; maintaining assigned vehicle and inventory; documenting work; and providing strong customer service. The technician may train and mentor Installation Apprentices. The company offers full-time, year-round work without regular seasonal layoffs, competitive hourly compensation based on experience, and performance-pay incentives. Heartland Home Service has been in business and growing for over 25 years and is an equal opportunity employer committed to diversity and inclusion.

Requirements

  • At least 5 years of experience.
  • EPA Certification.
  • A great driving record.
  • Must pass background and drug screening.
  • Adhere to all safety policies and procedures.
  • Ability to handle the physical workload.
  • Excellent customer service skills.

Responsibilities

  • Install HVAC equipment in accordance with safety requirements, company standards, and manufacturer specifications.
  • Connect equipment, including electrical hookups, gas lines, and venting.
  • Load the company vehicle with equipment and supplies for installation at customer locations.
  • Manage the company work vehicle, parts inventory, and equipment assigned to the vehicle.
  • Document calls and jobs accurately and efficiently according to company requirements.
  • Maintain customer satisfaction by addressing questions, concerns, or issues during installation.
  • Stay current with technologies and new products in the field.
  • Perform work to industry standards while maintaining a professional manner and appearance.
  • Train and mentor Installation Apprentices who accompany the Lead Installation Technician on jobs.
  • Comply with applicable codes, regulations, governmental agency requirements, and company directives relating to building operations, and follow safe work practices.
  • Perform other duties and responsibilities as assigned.

Benefits

  • Company-matching 401(k).
  • Medical, dental, and vision benefits.
  • Company-paid life and disability insurance.
  • One week of PTO upon hire following probation.
  • Paid birthday off.
  • Paid holidays.
  • Seasonal employee appreciation events.
  • 50% paid tool program.
  • Company vehicle use.
  • Paid training opportunities.
  • Company-supplied uniforms.
  • Company-supplied Field Use Tablet.
  • Growth opportunities.
  • Competitive hourly rate based on experience.
  • Performance-pay incentives.
  • Full-time, year-round work without regular seasonal layoffs.
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