Install Technician

Packard Culligan Water•Cloquet, MN
•$23 - $24

About The Position

The Service Technician supports existing residential customers and helps the dealership serve prospective customers. The role involves troubleshooting, repairing, maintaining, and installing commercial and industrial water softeners, reverse osmosis machines, filtration equipment, and other water treatment systems. Technicians provide face-to-face customer service, represent the Culligan brand in the community, promote additional products and services, and communicate customer information to other dealership departments. The work is physically demanding and involves moving throughout commercial buildings, industrial facilities, manufacturing plants, and production areas. Technicians must be able to sit, stand, lift, and maneuver, including moving products weighing up to 185 pounds. The schedule is Monday through Friday, with an eight-hour shift scheduled within 6:00 AM to 6:00 PM; some days may exceed eight hours. Employment is subject to a background check, drug screening, DOT physical, and physical skills assessment.

Requirements

  • Experience in water treatment, HVAC, plumbing, or a mechanically related industry.
  • Mechanical inclination and problem-solving skills.
  • Basic understanding of hydronic, electrical, and mechanical equipment.
  • Ability to solve problems quickly and efficiently using critical thinking.
  • Ability to work under deadlines and physically demanding conditions, including moving products weighing up to 185 pounds.
  • Professional verbal and written communication skills.
  • At least one year of work experience in customer service or a customer-focused position.
  • Valid Minnesota driver's license and safe driving record.
  • Must pass a DOT physical exam.
  • Must pass a pre-employment background check, drug screening, and physical skills assessment.

Nice To Haves

  • Previous water treatment experience is preferred.
  • Plumbing experience is a plus but is not required.

Responsibilities

  • Represent Culligan in the community in a safe and professional manner.
  • Service, install, and repair commercial and industrial water treatment equipment.
  • Troubleshoot technical issues and maintain water treatment systems.
  • Maintain a professional attitude with customers at accounts.
  • Promote and sell other Culligan products and services.
  • Communicate customer-related information to other dealership departments.

Benefits

  • Health insurance
  • Dental insurance
  • Vision insurance
  • 401(k)
  • Other employee benefits
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