Functional Consultant , Fintech SaaS

SymphonyAI•UNAVAILABLE, UNAVAILABLE

About The Position

SymphonyAI Financial Services is seeking an Advanced Functional Consultant to lead functional design and business case development for complex financial crime implementations. The consultant will connect client business priorities, regulatory obligations, and product capabilities across sanctions, PEP and adverse media screening, transaction monitoring, and broader financial crime compliance. The role leads multiple workstreams, facilitates workshops with senior stakeholders, and makes scope and requirement trade-offs within the agreed engagement. This is a hands-on consulting role involving direct configuration, tuning, and optimization of financial crime platforms and alert workflows. The consultant will help reduce false positives, validate solution outcomes, and define functional requirements and evaluation approaches for AI-based features and model-driven workflows, including appropriate governance and integration into client operations. The role also includes cross-functional collaboration, development of reusable implementation assets, and mentoring junior consultants.

Requirements

At least 8 years of relevant experience in fraud, compliance, risk, AML/KYC, sanctions, screening, transaction monitoring, RegTech, or financial crime software delivery.
Hands-on experience configuring, tuning, calibrating, and optimizing financial crime or screening solutions, with examples of personally delivered work.
Ability to build business cases, lead requirements and design, coordinate analysis across workstreams, and maintain traceability from client needs through testing and acceptance.
Knowledge of onboarding, KYC/KYB, CDD/EDD, sanctions and PEP screening, adverse media, transaction monitoring, investigations, and SAR/STR processes.
Ability to lead workshops, negotiate priorities, manage scope changes, and present product functionality and recommendations to client executives.
SQL and data-analysis skills to assess alert outcomes, improve matching and detection logic, and reduce false positives at scale.
Ability to translate relevant global and regional regulatory expectations into practical processes, controls, and solution requirements.
Experience specifying AI or model-driven features, defining validation criteria for model outputs, and integrating those outputs into client workflows with appropriate human oversight.
Ownership of complex functional work from discovery through UAT and go-live, including early risk identification and balancing solution fit, client acceptance, and delivery commitments.

Nice To Haves

Experience with SymphonyAI NetReveal, Fircosoft, SAS, or other financial crime platforms.
Experience with model tuning and false-positive reduction across large or complex client environments.
Knowledge of screening data providers such as World-Check (LSEG) and Dow Jones.
Experience with cloud SaaS implementations, fraud detection, or transaction-monitoring model tuning.
CAMS, CAMI, ICA, or another relevant AML/CFT certification.
Background in RegTech, Big Four or specialist compliance consulting, or financial crime transformation programs.
Experience creating reusable functional assets adopted across teams.
Interest in how predictive AI, generative AI, and automation can improve detection quality and investigator productivity.

Responsibilities

Build business cases and set functional direction for complex financial crime implementations across multiple workstreams.
Lead discovery, process analysis, and requirements traceability, translating regulatory obligations, risk appetite, and operational needs into functional designs and implementation plans.
Evaluate requirement and design trade-offs within the contract, manage scope changes, and escalate commercial or architectural impacts when needed.
Configure, tune, and improve screening and monitoring solutions, including thresholds, matching logic, segmentation, list management, alert workflows, and false-positive reduction.
Define functional requirements and validation criteria for AI-based detection, alert triage, and investigator workflows, ensuring model outputs are accurate, explainable, and suitable for operational use.
Run workshops and presentations with senior Compliance, Risk, Operations, and Technology stakeholders, communicating product capabilities, recommendations, risks, and decisions.
Design testing and validation approaches, analyze alert and system performance, and use evidence to improve detection effectiveness, operational efficiency, and client acceptance.
Collaborate with Product, Engineering, Data Science, Account Management, and Pre-Sales on delivery, product improvements, and new client opportunities.
Create reusable functional assets, tuning methodologies, playbooks, and implementation guidance; mentor junior consultants and coordinate business analysis across initiatives.
Lead complex functional work from discovery through UAT and go-live, surface risks early, and balance solution fit, client acceptance, and delivery commitments.