Advanced Field Service Engr

Honeywell Aerospace • Minneapolis, MN

1d • $87,000 - $104,000 • Onsite

About The Position

The Field Service Engineer provides full-time, on-site technical support to the US Army and its maintenance elements for the operation, diagnosis, and repair of the AGT1500 gas turbine engine. The role supports operational readiness by advising on engine operation, vehicle interfaces, and sub-assembly diagnostics and repair, and by communicating timely technical information to military personnel and Honeywell support groups. The engineer may attend customer-requested meetings and perform diagnostic and hands-on repair work in support of US military elements. The role requires familiarity with applicable US Army publications and Honeywell repair processes. AGT1500 and platform-specific training is provided, with the level and duration based on the new engineer’s demonstrated knowledge and experience.

The position is based onsite at Honeywell’s Camp Ripley location in Little Falls, Minnesota, and reports to the Field Service Manager. The posting lists an annual base salary range of $87,000–$104,000 for this position in Minnesota. The role requires US citizenship due to contractual requirements.

Requirements

• Bachelor’s degree in engineering or a related discipline, or 11 years of AGT1500 or directly related gas turbine engine model experience in lieu of a degree.
• Five years of repair and test experience on the AGT1500 or another gas turbine engine model.
• Five years of experience with operational, troubleshooting, and practical maintenance capabilities for the AGT1500 or another gas turbine engine model.
• US citizenship.

Nice To Haves

• Proficiency in interpreting blueprints and technical manuals.
• Analytical skills to elicit and diagnose relevant data for technical definition and resolution.
• Ability to provide and measure continuous improvement where the customer has limited product experience.
• Ability to work independently with minimal supervision.
• Ability to use component design and test data, evaluate component damage and serviceability, apply component rejection criteria, and support repair or modification of equipment and components.
• Basic mechanical aptitude and ability to perform engine repairs.
• Ability to provide technical instructions to depot personnel, interpret overhaul manuals, and facilitate troubleshooting and maintenance of equipment and special tools used to support the AGT1500.
• Ability to work with customers ranging from shop-floor mechanics to senior leadership on investigation, reporting, and issue resolution.
• Strong problem-solving, interpersonal, teamwork, and customer-service skills.
• Ability to establish credibility and maintain strong customer relationships based on technical knowledge and personal integrity.
• Time-management skills to handle conflicting priorities and independent judgment to assess and resolve complex technical and operational problems.
• Ability to work as part of a Customer Team to advance customer satisfaction and business growth objectives.
• Strong written and verbal communication skills.
• Proficiency with computers and Microsoft Office suite software.
• Six Sigma Greenbelt certification.

Responsibilities

• Provide day-to-day technical support to using units on operational and training issues concerning AGT1500 engine operation, vehicle interfaces, and sub-assembly diagnostics and repair.
• Interface with Customer Support Engineering on technical issues beyond the Field Service Engineer’s expertise that affect unit operational readiness.
• Establish effective working relationships and formal communication processes with using-unit leadership and maintenance personnel, Honeywell Customer Support Engineering, Project Engineering, and Field Support Management.
• Provide written monthly activity reports, quarterly fleet status reports, and field service reports to Honeywell customer support engineering through the fact-based maintenance database.
• Attend meetings and perform diagnostic and hands-on repair activities when requested by the customer (TACOM) and/or Honeywell.
• Become familiar with applicable US Army publications and Honeywell processes related to AGT1500 repair.

Benefits

• Employer-subsidized medical, dental, vision, and life insurance.
• Short-term and long-term disability coverage.
• 401(k) match.
• Flexible spending accounts and health savings accounts.
• Employee assistance program.
• Educational assistance.
• Parental leave.
• 12 paid holidays.
• Paid time off for vacation, personal, and sick time.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior