Advanced EMT (AEMT) - Urgent Care

ConvenientMD•Farmington, ME
•Onsite

About The Position

ConvenientMD is seeking an Advanced Emergency Medical Technician (AEMT) to deliver urgent care to patients across New England. The role supports clinical operations and patient care in a collaborative, fast-paced setting, working closely with providers and other clinical staff. It offers AEMTs the opportunity to develop clinical skills and contribute to patient care and team development. AEMTs engage with patients, help them understand medical conditions and treatment plans, explain prescribed medications, and provide guidance on preventive care, lifestyle changes, and follow-up. They conduct preliminary evaluations, perform basic clinical procedures, document patient information in electronic health records, and, in New Hampshire and Maine only, administer prescription medications under the supervision and direction of licensed healthcare providers. This position requires 12-hour shifts. Full-time employees work three shifts per week, including at least four Saturday or Sunday shifts per month. Part-time and per-diem schedules are also described in the posting. Employees must be flexible to work nights, weekends, and holidays, and may need to travel to other nearby clinics or training locations.

Requirements

  • High school diploma or GED.
  • State license as an Advanced Emergency Medical Technician (AEMT).
  • Basic Life Support (BLS) certification from the American Heart Association or American Red Cross; CPR, ACLS, and online-only classes are not accepted.
  • Ability to work 12-hour shifts. Full-time schedule requires three shifts per week and at least four Saturday or Sunday shifts per month; the posting also provides separate part-time and per-diem availability requirements.
  • Flexibility to work nights, weekends, and holidays.
  • If needed, ability to work at a minimum of three other ConvenientMD locations within one hour’s travel distance from the primary clinic.
  • Ability to travel for training shifts, which may be outside the primary clinic within a one-hour commute.
  • Compassionate, authentic, patient-focused approach and ability to support patients with kindness and understanding.
  • Proactive, confident written and verbal communication skills, including raising concerns and communicating directly with colleagues and patients.
  • Ability to maintain confidentiality and handle patient information in accordance with HIPAA regulations.
  • Ability to establish and maintain positive relationships with patients, team members, and organizational stakeholders.
  • Collaborative approach and ability to contribute to a strong team dynamic.
  • Proficiency with Microsoft Office Suite or related software, and experience with or ability to learn Experity and other business systems.

Nice To Haves

  • National AEMT certification.
  • One to two years of experience as an AEMT.
  • One to two years of patient triage experience in an urgent care or emergency department.

Responsibilities

  • Engage with patients in a welcoming and professional manner, answer inquiries, and provide information about medical conditions, treatment plans, and medications.
  • Explain prescribed medications, including dosage instructions and potential adverse reactions.
  • Guide patients on lifestyle modifications, preventive healthcare measures, and follow-up care; address questions and concerns about their health status and treatment options.
  • Support clinical operations and patient care.
  • Conduct preliminary evaluations to triage patients and determine the urgency of their medical needs.
  • Perform basic clinical procedures, including taking vital signs, obtaining medical histories, and assisting with minor medical procedures.
  • Accurately document patient information and maintain electronic health records in compliance with privacy regulations.
  • In New Hampshire and Maine only, administer prescription medications under licensed healthcare providers’ supervision and direction, following applicable state regulations and guidelines.
  • Prepare and administer medications accurately and understand dosages, routes, and potential side effects.
  • Coordinate patient care with the clinical team and communicate patient information and updates to providers and other healthcare professionals.
  • Collaborate with providers on discharge plans and assist with discharge when needed.
  • Welcome and support the training of new clinic team members.

Benefits

  • Urgent care services at no cost to team members and their families.
  • Health, dental, and vision coverage.
  • Company-paid short-term disability.
  • Optional pet insurance.
  • 401(k) match after one year of service.
  • Access to primary care, depending on location.
  • Educational Alliance with Purdue University Global and reduced tuition rates for team members and their families.
  • Rewards and discounts on services and products, including hotels, travel, entertainment, and restaurants.
  • Collaborative team environment that encourages professional growth.
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