Advanced EMT (AEMT) - Urgent Care

ConvenientMD • Waterville, ME

3d

About The Position

ConvenientMD is seeking a dedicated Advanced Emergency Medical Technician (AEMT) to provide urgent care to patients across New England. The role offers an opportunity to develop clinical skills while working with providers and clinical staff to deliver high-quality patient care in a collaborative environment focused on professional growth, teamwork, and improving patients’ lives.

The AEMT engages with patients, answers questions about their conditions, treatment plans, and medications, explains prescribed medication instructions and potential adverse reactions, and offers guidance on preventive care, lifestyle changes, and follow-up. The role also supports clinical operations through preliminary patient evaluations and triage, vital signs, medical histories, assistance with minor procedures, and accurate electronic health record documentation. In New Hampshire and Maine only, the AEMT may administer prescription medications under the supervision and direction of licensed providers.

The AEMT coordinates with the clinical team, communicates patient updates to providers and other healthcare professionals, collaborates on discharge plans, and may assist with discharge. The role also includes welcoming and supporting training for new clinic team members. The position requires 12-hour shifts, including some weekend shifts, and flexibility to work nights and holidays. Travel may be required for training or coverage at other ConvenientMD locations within an hour of the primary clinic.

Requirements

• High school diploma or GED.
• State license as an Advanced Emergency Medical Technician.
• Basic Life Support (BLS) certification from the American Heart Association or American Red Cross; CPR, ACLS, and online-only classes are not accepted.
• Ability to work 12-hour shifts.
• Full-time availability requires three 12-hour shifts per week, including at least four Saturday or Sunday shifts per month.
• Ability to work nights, weekends, and holidays.
• If needed, ability to work at a minimum of three other ConvenientMD locations within one hour of the primary clinic.
• Ability to travel for training shifts, which may take place at another clinic within a one-hour commute.
• Compassionate, authentic, patient-focused approach.
• Proactive and confident written and verbal communication skills.
• Ability to maintain confidentiality and handle patient information in accordance with HIPAA regulations.
• Ability to establish and maintain positive relationships with patients, team members, and organizational stakeholders.
• Collaborative team orientation.
• Proficiency with Microsoft Office Suite or related software, and experience with or ability to learn Experity and other business systems.

Nice To Haves

• National AEMT certification.
• One to two years of experience as an AEMT.
• One to two years of patient triage experience in an urgent care or emergency department.

Responsibilities

• Engage with patients professionally, provide information about medical conditions, treatment plans, and medications, and address questions and concerns.
• Explain prescribed medications, including dosage instructions and potential adverse reactions.
• Provide guidance on lifestyle modifications, preventive healthcare, and follow-up care.
• Conduct preliminary evaluations to triage patients and determine the urgency of their medical needs.
• Take vital signs, obtain medical histories, and assist with minor medical procedures.
• Document patient information accurately in electronic health records in compliance with privacy regulations.
• In New Hampshire and Maine only, administer medications under the supervision and direction of licensed healthcare providers and in accordance with state requirements.
• Coordinate patient care with the clinical team and communicate patient information and updates to providers and other healthcare professionals.
• Collaborate with providers on discharge plans and assist with discharge when needed.
• Welcome and support the training of new clinic team members.

Benefits

• Urgent care services at no cost to team members and their families.
• Health, dental, and vision coverage.
• Company-paid short-term disability.
• Optional pet insurance.
• 401(k) match after one year of service.
• Educational Alliance with Purdue University Global and reduced tuition rates for team members and their families.
• Rewards and discounts on services and products, including hotels, travel, entertainment, and restaurants.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED